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Senior HR Advisor, The Royal Town of Sutton Coldfield
Client:
Location:
The Royal Town of Sutton Coldfield, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference: baf482b1488c
Job Views: 16
Posted: 14.07.2025
Expiry Date: 28.08.2025
Job Description:
An excellent opportunity has arisen for a Senior HR Advisor within an independent Human Resource Support Specialist based in Birmingham in the West Midlands. This is a full-time role based in our clients’ Sutton Coldfield office.
About the company
Our clients’ services are designed specifically to help businesses of any size benefit from outsourcing all or part of their HR function. They understand that Human Resource Management is an area that many companies find a minefield and incredibly time-consuming. Their unique approach has earned them an excellent reputation within the marketplace for providing first-class solutions to both public and private sectors.
About the role
Our client is looking for an excellent HR Advisor who will be the Senior/Team Leader for our advice team. The ideal candidate will be enthusiastic, solution-focused, and will understand how internal processes, collaborative working, and pragmatic advice combine to deliver an excellent HR Service to their clients.
Key Responsibilities
* Manage a small team of administrators and junior advisors in the delivery of a high-quality HR advice service to their clients
* Be a point of contact for queries received in the office, either HR related or general enquiries.
* Managing an active and ever-changing employee relations caseload
* Provide senior support to Advisors and Administrators regarding queries
* Administer HR documents such as policies and procedures, recruitment administration, contracts of employment, producing letters relating to formal proceedings and general correspondence
* Offer support and advice to clients in managing sickness absence and/or holding first stage formal/informal meetings, including holding meetings and producing necessary paperwork
* Conduct investigations into grievances, disciplinary, or capability cases, and produce reports and recommendations for next steps
* Attend hearings to present investigation findings or advise panel members on process
* Ensure arrangements for formal hearings/proceedings are completed, including room planning, scheduling, and sending invites
* Maintain accurate information in HR databases, client records, and systems
* Support clients on site as needed, requiring local travel
* Provide general office administration support to ensure smooth operations
Supervisory Responsibilities
* Coach, mentor, and develop staff, including overseeing new starters
* Provide oversight and direction to your team
* Manage and record attendance, sickness, and leave
* Ensure security of all personal and sensitive data
About You
* Maths and English GCSE
* Experience as a HR advisor and administrator
* Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
* Experience interpreting policies and resolving ER cases
* Experience managing ER issues and advising managers
* Strong knowledge of employment law
* Excellent verbal communication skills
* Ability to work independently and multi-task
* Flexible working approach
Rewards
Working 37.5 hours per week, Monday to Friday, 9 am to 5 pm, with a salary of £28,000 to £30,000 per annum.
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