Key Responsibilities
* Managing reception duties, including answering and directing incoming calls
* Inputting customer orders using an in-house system
* Handling customer queries in a professional and timely manner
* Tracking customer orders and providing updates as required
* Making telesales calls to existing and prospective customers
* Supporting the marketing function by issuing promotional materials using Microsoft Publisher (approximately every three weeks)
* Updating product information on the company website
Candidate Requirements
* Strong communication and customer service skills
* High attention to detail with good organisational abilities
* Confident using computers and keen to learn new system
* Ability to work effectively as part of a team and on own initiative
* Previous experience in administration, customer service, or telesales is desirable but not essential
What's on Offer
* Full training provided
* Stable Monday-Friday working hours
* Supportive and friendly team environment