Job Description
GENERAL PURPOSE OF JOB :
Promote and support our high-quality Red Wing brand image through professional selling, building loyalty, and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES :
* Guide each customer through RWSC’s Ultimate Fit Experience
* Provide appropriate accessory recommendations, educate customers on their benefits
* Generate Industrial Sales Leads
* Achieve and exceed daily productivity and sales goals
* Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
* Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
* Maintain a safe and healthy work environment by following organization standards and legal regulations
* Provide direct support in the daily operations of the retail store
OTHER DUTIES AND RESPONSIBILITIES (following duties are required in all positions) :
* Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
* Maintain quality service by establishing, following, and enforcing organization quality system standards
* Uphold Red Wing Shoe Company’s core values
* Willingness to perform additional duties as required
* Conduct oneself in accordance with RWSC policies
* Build collaborative relationships with key people you work or interact with
Qualifications
EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES :
* High School Diploma / GED or equivalent work experience
* 1-2 years relevant experience
* Results-oriented
* Effective written and verbal communication skills
* Computer utilization skills
ADDITIONAL DESIRABLE QUALIFICATIONS AND COMPETENCIES :
* Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure
* Profit and loss knowledge
* Passion for new ideas and driving growth
* Problem-solving skills
* Experience in retail footwear
PHYSICAL DEMANDS :
* Lifting up to 50 pounds, bending, squatting to lace shoes, overhead lifting, twisting, climbing ladders, standing for long periods
* Housekeeping duties including vacuuming, mopping, waxing floors, washing windows, using disinfectant chemicals, discarding trash, maintaining recycling, installing and maintaining furniture, fixtures, and displays.
WORK ENVIRONMENT :
* Retail store environment
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