Founding AI Solutions Engineer (Post-Sales) (EMEA) - fast-growing AI infra start-up |đź“ŤEurope (remote)
AI is reshaping how businesses operate, from powering intelligent assistants to unlocking deeper insights from data. But while many companies are investing in AI, not all of them know how to fully realise its value.
That’s where this role comes in.
We’re looking for an AI Solutions Engineer who enjoys working closely with customers, helping them move from implementation to true adoption and success. This is a great opportunity for someone who combines technical depth with a strong customer mindset and enjoys being part of a high-growth environment.
What You’ll Be Doing
In this role, you’ll act as a trusted partner to customers, helping them navigate their AI journey and get the most out of the platform.
You’ll:
* Guide customers through implementation and ongoing adoption
* Lead both technical discussions with data scientists and engineers, and strategic conversations with senior stakeholders
* Drive customer success by ensuring clients feel confident, supported, and excited about what they’re building
What You’ll Work On
* Advising customers on GenAI and machine learning best practices
* Delivering tailored demos for both technical and non-technical audiences
* Running strategic business reviews alongside the sales team
* Partnering closely with pre-sales to ensure a smooth customer journey
* Collaborating with product and engineering teams to share feedback and influence the roadmap
* Identifying opportunities to grow and expand within existing accounts
What We’re Looking For
* Hands-on experience as a Data Scientist, ML Engineer, or working with AI/ML solutions in production
* Strong understanding of the ML lifecycle (feature engineering, training, deployment, real-time scoring)
* Familiarity with LLMs / agentic frameworks such as LlamaIndex, LangGraph, or DSPy
* Experience in a customer-facing role (Solutions Architect, Sales Engineer, Consultant, Customer Success, etc.)
* Someone who enjoys bridging the gap between technical detail and business value
Why This Role?
This is a really exciting opportunity to join a company at the forefront of AI, where you’ll play a key role in helping customers succeed and scale their AI initiatives.
If you enjoy working at the intersection of technology and people, and want to be part of a team that’s genuinely shaping how AI is used in the real world this could be a great fit.
ADVERT DISCLAIMER
Research indicates that men will apply to a role when they only meet 50-60% of the descriptions, however, when looking at women and other minority groups, they can look for up to a 99% match in order to apply to a role. If you feel you are a fit for our role, please still apply, don’t worry if you don’t tick every single box. We’d still love to hear from you. We encourage underrepresented talent to apply to all our roles & support accessibility needs