We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running .
At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work.
That means you could be working 80% of your usual hours, while still earning 100% of your pay.
If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work.
Job Title: Benefits & HR Systems Analyst
Location: Bolton office (Hybrid working available, 2 days in the office after successfully passing 6 month probation)
Contract: Permanent
Hours: 37.5 hours per week, Mon–Fri 9–5
Salary: Up to £30,000 per annum (dependent on experience and qualifications)
About Us
At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans.
Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity. And our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.
The Role
As part of the People Services team, the Benefits & HR Systems Analyst will play a key role in delivering a high-quality employee benefits experience across Outcomes First Group.
Acting as the first point of contact for all employee benefits enquiries, you will take ownership of the day-to-day administration, coordination, and continuous improvement of our benefits offering. HR systems and reporting activity will support the effective delivery, governance, and accuracy of benefits, rather than being the primary focus of the role.
What you’ll do
* Manage the day-to-day administration of employee benefits, including enrolments, changes, life events, and terminations
* Act as the first point of contact for employee benefits queries, supporting employees with claims issues, coverage questions, and benefit options
* Coordinate and support open enrolment periods, ensuring employees are informed, supported, and engaged
* Work closely with external benefits providers and internal stakeholders to ensure accurate and timely processing of benefit-related transactions
* Maintain benefits documentation and support audits and management review requirements
* Develop and distribute clear employee communications relating to benefits programmes, updates, and key dates
* Ensure benefits and HR system data is accurate, compliant, and up to date
* Act as the employee benefits subject matter expert on projects, acquisitions, and organisational change
* Continuously review and improve benefits processes to enhance employee experience and value for money
* Provide support for benefits and HR system-related policies, procedures, and enquiries, resolving or escalating as appropriate
* Issue letters and documentation relating to benefits and HR systems
* Manage the benefits diary, tracking key milestones and working proactively with communications and marketing teams
What we’re looking for
* Proven experience in employee benefits administration within an HR or People Services environment
* Strong understanding of benefits processes, provider coordination, and employee support
* Confident handling employee queries with a customer-focused and supportive approach
* Experience using HR and/or benefits systems (e.g. Access XD, Vista or similar)
* Highly organised with excellent attention to detail
* Proactive approach to improving benefits and processes
* Ability to manage multiple priorities and deadlines
* Excellent communication skills, both written and verbal
* Proficient working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
* A collaborative team player, able to support colleagues and wider teams
Why join Outcomes First Group?
About the Group
Outcomes First Group is the largest independent provider of high-quality special needs education and care. We are a vital part of local communities in England, Scotland, and Wales, with a renowned reputation for quality and positive outcomes for the people we educate and care for.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running .
Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
We listen.
We never assume.
We work together.
To make the remarkable happen.
We are accountable.
To each other and for one another.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
* Life Assurance
* Pension scheme with options to increase your contributions
* “Your Wellbeing Matters” – access to first-class mental health support services and physical health checks
* Family Growth Support – enhanced maternity and paternity leave, plus paid fertility treatment support
Plus, access to our market-leading Flexible Benefits Platform, allowing you to choose what works for you, including:
* A wide range of health, wellbeing, and insurance benefits
* Hundreds of discount options in the UK and abroad
* Cycle to Work schemes
* Electric Car Purchase Scheme
* Critical illness cover
We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment.
All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
We are an Equal Opportunities Employer.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.