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Administration assistant modern apprentice

Glasgow (Glasgow City)
Administration
Posted: 11 May
Offer description

We are the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.\n\nWe are looking to take on an administration assistant to help with daily office tasks including:\n\n⢠Helping to look after our bespoke system as user on site including PPM records, reactives and reporting.\n⢠Answer calls/email for the business in a timely fashion\n⢠Ensure all requests raised have the correct priority/engineer assigned.\n⢠Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s).\n⢠Help to liaise with engineer and ops staff daily/weekly to ensure quality of service is maintained.\n⢠Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.\n⢠Ensure documentation is maintained and readily available using our systems eLogbooks, \n You will learn how to communicate in a busy office environment, customer service skills and how to use our bespoke IT systems. You will also learn about our products and services and how to work efficiently and manage your workload. ⢠National English and math \n⢠EXCELLENT communicator - both written and verbal\n⢠Customer service experience\n⢠Use of MS Office (Word, Excel, PowerPoint, Outlook)

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