Commercial & Technical Solutions Manager
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Join an Award-Winning, Innovative, and Market-Leading Organisation!
If you’re looking to take the next step in your career with a company that values innovation, growth, and its people — we have the perfect opportunity for you.
Our client is a recognised leader in their field, known for their commitment to excellence and continuous investment in their team — a key factor in their ongoing success.
This newly created role is part of the company’s exciting expansion plans. We’re looking for someone with an engineering background and, even more importantly, a genuine passion for the industry.
If you’re ready to be part of something exceptional, we’d love to hear from you.
About the Role
We are seeking a commercially astute and technically skilled Relationship Manager to build long-term customer partnerships and drive global sales.
The successful candidate will have an engineering background and a passion for sales and customer interactions. The role spans selling across our new machinery, significant upgrades and tailored contract packages. You will be able to identify bespoke capital equipment solutions tailored to complex needs.
You’ll visit customers, host site visits and represent the company at key international events and trade shows.
With an in-depth sales process and longer sales cycle typical of bespoke machinery, success in this role requires exceptional relationship-building skills. You will work closely across departments to ensure that customer requirements are fully understood and translated into viable solutions.
Key Responsibilities
* • Understand customer technical requirements and identify appropriate, value-driven solutions, considering both technical fit and commercial viability.
* • Build and maintain deep, long-term relationships with customers, guiding them throughout and following the sales process.
* • Be an excellent and articulate communicator and presenter, with the confidence to manage client meetings and negotiations and confident translating complex technical concepts into customer-friendly language.
* • Visit customer sites, host visits and represent the company at international events.
* • Assess whether the customer requires bespoke development work and present proposals accordingly.
* • Progress business development by identifying and pursuing new customer opportunities in target markets.
* • Ensure successful handover to the relevant teams’ post-order, monitoring progress on key commercial projects and communicating with the customer.
Experience and Skills Required
* • An engineering background is essential due to the technical nature of our solutions.
* • Proven experience within technical sales or bespoke capital machinery.
* • Excellent communicator and relationship builder.
* • Demonstrated ability to manage complex, long-cycle sales and maintain momentum over extended engagement periods.
* • Highly organised, proactive, with meticulous attention to detail.
* • Experience with LinkedIn and digital customer engagement tools.
* • Able to travel internationally for customer visits and industry events.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales, Business Development, and Customer Service
* Industries
Industrial Machinery Manufacturing, Robotics Engineering, and Engines and Power Transmission Equipment Manufacturing
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