GBS Technology and ERP Transformation - HR Consultant/ Senior Consultant
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
We’re reimagining the future of HR through next-generation Shared Services, powered by Agentic AI and intelligent automation. Our approach integrates dynamic experience layers to deliver seamless, personalised employee journeys, transforming HR into a strategic enabler of business growth. Be part of a team that blends innovation, data, and design to create human‑centric solutions for the workforce of tomorrow.
YOUR ROLE
As a Consultant/Senior Consultant, you will play a pivotal role in guiding global organizations through the adoption, optimization, and innovation of Shared Services models, with a strong emphasis on ERP platform implementation and AI-driven process transformation. You will partner with clients to assess current capabilities, design future‑state operating models, and deliver scalable, intelligent solutions that drive operational excellence across finance, HR, supply chain, and other enterprise functions.
In this role you will play a key role in:
* Supporting ERP transformation and adoption initiatives within Global Business Services (GBS) frameworks.
* Driving business readiness and adoption activities across large‑scale ERP implementations (SAP, Oracle, Workday).
* Leveraging digital adoption platforms and AI tools to optimise user experience and engagement.
* Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption.
* Developing user‑centric training, enablement models, and performance support to enhance system utilisation.
* Managing iterative rollouts, pilot programmes, and phased adoption plans to deliver sustained behavioural change.
* Ensuring strong programme governance and risk management throughout the transformation journey.
* Collaborating with cross‑functional teams to align technical capabilities with business objectives.
Role
As part of your role, you will contribute to the business and your own personal growth, through activities that form part of the following categories:
* Business Development – Contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
* Internal contribution – Campaign development, internal think‑tanks, white papers, practice development (operations, recruitment, team events & activities), offering development.
* Learning & development – Training to support your career development and skills demand within the company, certifications.
YOUR PROFILE
* Strong understanding of ERP platforms (SAP, Oracle, Workday) and their integration within GBS frameworks.
* Ability to translate technical capabilities into clear business value.
* Experience with digital adoption platforms and enablement tools.
* Skilled in designing user‑focused training and support models.
* Proven ability to drive sustained behavioural change and system utilisation.
* Familiarity with agile and hybrid delivery models for large‑scale implementations.
* Experience managing iterative rollouts and phased adoption strategies.
* Strong programme governance and risk management capabilities.
* Excellent communication and stakeholder management skills, with the ability to lead business readiness and adoption activities.
Optional
* Currently working in consulting, and/or industry but having a consulting background.
* Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
* Experience of proposition building and delivery.
You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what’s possible.
NEED TO KNOW
At Capgemini we don’t just believe in inclusion; we actively aim to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.
We aim to build an environment where employees can enjoy a positive work‑life balance. Hybrid working is embedded in all that we do and flexible arrangements are the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vital to us. We have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
CSR
We’re also focused on using tech to have a positive social impact. We are working to reduce our own carbon footprint and improve everyone’s access to a digital world. We have been named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
* Information Technology
Industries
* Business Consulting and Services
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