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Collections administrator

Liverpool (Merseyside)
JB Leitch Ltd
Posted: 13 August
Offer description

JB Leitch is an established Legal 500 commercial law firm that enjoys a unique position and national reach in the marketplace. Specialising in legal services for the property management sector, our excellence is recognised nationally, and we act for corporate clients across England and Wales.

Our firm now benefits from the largest team of property management legal specialists in the country. We are Investors in People accredited and have won awards for our commitment to Apprenticeships. We believe in sharing our expertise and knowledge both internally and with our clients, and our CPD accreditation and certification means we can offer free CPD accredited learning.

As a proud Liverpool based firm, we sponsor National Museums Liverpool who exist to allow you, and future generations, to learn from and enjoy a varied collection of venues. Liverpool has one of the largest collections of museums and galleries in the UK. We have also supported Circus Starr for several years. Understanding that attending mainstream events can be difficult for children with additional needs, Circus Starr provide inclusive, exciting, non-judgemental, fun for children.

What’s in it for you

At JB Leitch you will enjoy a competitive benefits package that includes:

* Hybrid working to encourage a healthy work life balance
* Enhanced Parental Pay including maternity, paternity and shared parental pay
* Medical Cash Plan to help with those pesky dental or optical bills and much more
* Enhanced annual leave but you can always buy more if you want to
* Discounts available for everyday living such as shopping, gym, cinema, restaurants and more
* Car maintenance schemes because MOT and services can be expensive
* Season ticket loans and car parking options available
* Plenty of company paid social events for you to choose from
* Free fruit and sweet treats with as much Nespresso coffee as you want
* Support when you need it through our EAP, mental health first aiders, financial wellbeing partners and more
* Competitive pension scheme to support you later in life
* Life Assurance at 3x your annual salary for peace of mind should the worst happen

The Role

We’re looking for a proactive and detail-focused Collections Administrator.

This role sits within a wider Collections department that manages the recovery of funds owed under contract, specifically within property leasehold.

You’ll play a key role in supporting the administration of recovering outstanding debts, helping to bring our clients cases to a successful resolution.

The role will involve communicating with clients and debtors such as mortgage lenders in writing and in some instances over the phone, ensuring FCA and SRA best practice are always followed.

Full-time 37 hours a week and Part-time options available.

Hours of work are flexible.

Hybrid and remote working accommodated.

Salary competitive.

What We’re Looking For:

• Great attention to detail – accuracy really matters here.

• Strong organisational skills – you’ll be juggling multiple cases.

• Confident communicator – whether it’s with clients, debtors, or colleagues.

• Good time management – achieving deadlines are key.

If you’ve worked with a case management system previously that would be preferred but proficiency in using Microsoft applications is all you would need

* Familiarity with the debt recovery process and relevant legal regulations would be advantageous.
* Some knowledge of the pre-legal process and their impact on debt recovery is preferred.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Other


Job function

* Job function

Administrative
* Industries

Law Practice

Referrals increase your chances of interviewing at JB Leitch Ltd by 2x

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