Company Description
We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.
Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses
Job Description
This is a temporary contract for maternity leave cover, full-time role, within the Life Sciences team.
You'll support the production teams across the events within the portfolio, contributing to the overall effectiveness of the production team. This includes various projects throughout the production lifecycle, managing processes like credits, speaker coordination, and database management.
You'll provide administrative support to the production team, keeping all event documentation updated (speaker database/conference agenda) and ensuring platforms (web) are up to date. You'll also liaise with the marketing and operations teams to ensure appropriate processing of credits.
You'll manage the conference Master Data Sheet, including all live and on-demand content.
This role is ideal for someone proactive, highly organized, outgoing, professional, with excellent communication skills, and interested in providing excellent customer service while building a career in events.
Job Function
* Add the agenda to our CORE website, including all confirmed speakers (50%).
* Follow up with all confirmed speakers, confirm their details for the Speaker Database, and add all information to word schematics, speaker database, and CORE website. This includes collating and adding direct contact info to the database, bios, and photos to the CORE website, and updating speakers or talks as needed. (10%)
* Ensure word schematic, speaker database, Master Data Sheet, and CORE website are aligned and fully complete. Keep all key documents and the website up to date in the run-up to the event, including changes, amendments, cancellations, and new updates (including those confirmed via SpEx). Keep other event stakeholders updated on these changes. (30%)
* Proofread the agenda in the final event guide to ensure it aligns with both CORE and the event app. (10%)
Key Metrics
* Ensure all event materials are synchronized and up to date.
* Attend some events and play a key role in the onsite delivery team.
* Gain an understanding of what's needed for a conference producer role.
* Manage the online presence for the conference by uploading content (speaker pictures, bios, etc.) to the website.
* Manage all other key conference materials, including word schematics, speaker databases, and pre-event preparation documents.
* Work to deadlines, collaborating with all major stakeholders to ensure all information is received and online in line with marketing timelines.
Additional Requirements
This role involves traveling with the team to events (US and global) and assisting onsite for multiple events per year. You'll also work in the office up to two days per week.
Qualifications
* Excellent communication skills, creative, customer-focused, and able to work well to deadlines within a team structure.
* Strong attention to detail and the ability to build relationships with speakers.
* Responds effectively and delivers excellent customer service consistently, looking for opportunities to improve customer experience and maintaining high quality in all interactions.
* Highly organized, with the ability to manage time effectively and juggle numerous tasks at once.
* A good team player who can also work under their own initiative.
* A drive to improve current processes and develop creative solutions within the Life Sciences team.
* IT literate, proficient in Microsoft Office (Word, Excel, PowerPoint), and willing to be trained on internal website and app platforms.
* Liaise cross-functionally on the conference credit program to ensure attendees receive necessary information and the company stays current with credit associations.
* Works closely with other groups in the company to assist in production-related projects and processes as needed.
* Prior experience in a support/administration role within a fast-paced, high-volume environment.
* Proven experience working in a client-based environment with excellent verbal and written communication skills.
* A team player with a "can-do" attitude who is eager to learn and grow within the Informa family.
* Strong proficiency with MS Office products (Word, Excel, PowerPoint).
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at
Our benefits include:
* Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
* Broader impact: take up to four days per year to volunteer, with charity match funding available too
* Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
* Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year
* A flexible range of personal benefits to choose from, plus company funded private medical cover
* A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
* Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
* Recognition for great work, with global awards and kudos programmes
* As an international company, the chance to collaborate with teams around the world
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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