Search is looking for a Collections Agent based in the United Kingdom, Scotland. The role involves proactively managing customer arrears through outbound and inbound calls, negotiating repayment plans, and ensuring a fair collections service. The ideal candidate will possess strong communication and negotiation skills, with resilience in challenging conversations.
This position is fully office-based, following a schedule of Monday to Thursday from 8 am to 4 pm and Friday from 8 am to 3 pm.
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