The Role
As a Business Support Administrator, you’ll have a role that is out of the ordinary. You will be responsible for co-ordinating the delivery of maintenance activities on site including the de-confliction of planned maintenance with trial delivery, the availability of suitable technical support including contractors and Authorised Persons, and financial management and oversight of purchase orders.
Day-to-day, you’ll conduct professional customer and contractor engagement; maintaining regular and early visibility and understanding of maintenance status and requirements.
Your responsibilities will include:
1. Providing advice and assistance in the development of maintenance planning schedules and reporting activities
2. Raising and managing all PPM call-off purchase orders each financial year
3. Understanding and chasing work order status; escalating issues and delays through maintenance management route
4. Updating the SAP system with adjustments to maintenance plans and conducting administration duties for maintenance work orders including issuing and assigning the relevant resources and completion/closures
5. Management of customer and helpdesk calls including the logging of information on the SAP system and co-ordination of follow-up actions
6. Filing and archiving all work orders and associated paperwork and process documentation
This role is full-time, 37 hours per week and based at our Eskmeals site in Cumbria. This is a 12-month fixed-term contract covering maternity leave.
Essential experience of the Business Support Administrator:
7. Able to demonstrate a working knowledge of Microsoft Office and other IT applications
8. Customer service background
Essential qualifications of the Business Support Administrator:
9. Level 3 NVQ in Business Administration (or similar field) or provide evidence of recent relevant administrative experience in a similar role
Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.
Our Benefits
10. Matched contribution pension scheme, with life assurance
11. Generous holiday allowance
12. Health Cash Plan, Private Medical Insurance and Dental Insurance
13. Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
14. Holiday Trading is a benefit that allows most employees to buy up to 5 days of additional leave
15. We are proud to support the Armed Forces community by honouring the Armed Forces Covenant
16. Payroll Giving and Volunteering - helping charities and the local community
Our volunteering programme enables our people to use their professional skills to make a positive difference in our local communities, for example, STEM (Science, Technology, Engineering and Maths) ambassador days in schools. We support a number of charities that are important to our people, including those which help the defence community.
Why Join QinetiQ?
As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.
You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.