Hours: 28 hours per week
Location: Milton Keynes
About the role
Lead with heart. Shape the future of volunteering. Make every moment count.
We’re looking for a passionate leader to take our volunteer programme to the next level. As Voluntary Services Manager, you’ll shape and deliver an ambitious, inclusive and forward-thinking volunteering strategy that sits at the heart of our hospice’s mission.
This is more than a leadership role—it’s an opportunity to champion the power of volunteering, elevate its impact across our organisation, and create meaningful experiences for the people who give their time to support our work.
Acting as a visible advocate for volunteering, you’ll work across teams and within the community to grow engagement, diversify participation, and embed volunteering as a vital part of how we deliver our services.
From attracting new volunteers to ensuring they feel valued, supported and inspired to stay, you’ll oversee the full volunteer lifecycle—creating an experience that is seamless, rewarding and sustainable.
What you’ll do
* Lead and deliver a strategic, inclusive volunteering programme, overseeing the full lifecycle from attraction through to retention and ensuring a high-quality, safe and rewarding experience.
* Develop, inspire and manage our small Voluntary Services team while championing volunteering across the organisation and amplifying the voice of volunteers.
* Drive engagement, growth and diversity by creating innovative opportunities, strengthening partnerships and increasing community involvement.
* Use data, systems and insight to continuously improve the programme, inform decision-making and maximise volunteer impact and retention.
Who we are
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
What we’re looking for
A confident, people-focused leader with a passion for volunteering and community impact. You bring both strategic thinking and hands‑on delivery, and you’re comfortable influencing at all levels.
* A strong track record of developing inclusive, engaging initiatives
* Confidence working with data, systems and insight to drive improvement
* Strong relationship-building skills, internally and externally
* A genuine belief in the value and potential of volunteering
Benefits
* A role with purpose – be part of a team delivering outstanding palliative care.
* Supportive and caring environment – work with passionate colleagues.
* Great benefits package – including 35 days’ holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
* Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Ready to make a difference?
Apply today and help us build something exceptional.
Closing date
11 th June 2026
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