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Volunteer services officer

Poulton-le-fylde
Lancashire County Council
Service
Posted: 18 February
Offer description

Description

Salary £28,142 - £ 32,061 per annum |37 hours per week | Permanent, Full time | PH&SO - Volunteer Service (LVP) | Fylde & Wyre, Lancashire |

International Sponsorship - this role is not open to international sponsorship

Volunteer Service Officer – Lancashire Volunteer Partnership

Make a Difference in Lancashire Communities

Are you passionate about supporting vulnerable individuals and building stronger communities? Join the Lancashire Volunteer Partnership as a Volunteer Service Officer and play a vital role in connecting volunteers with those who need them most.

While the officer will have a primary focus of supporting volunteering within the Fylde & Wyre District, they will be expected to work flexibly across other service areas, adapting to emerging needs and contributing to the overall success of the Lancashire Volunteer Partnership Team.

What you'll do:

* Identify, recruit, and support volunteers, matching their skills and interests with the needs of individuals and services across Lancashire County Council.
* Provide support to vulnerable people by linking them with community support volunteers.
* Work within a multi-agency team, upholding the values of dignity, respect, and person-centred practice.
* Promote volunteering through PR and marketing activities, both online and face-to-face.
* Deliver training and induction to volunteers.
* Manage a caseload, ensuring effective matching and support to reduce social isolation and encourage inclusion.
* Maintain and update accurate records using ICT systems such as Better Impact

What we're looking for:

* Experience working with and supporting vulnerable individuals in community settings.
* Ability to assess people's skills and match them with suitable opportunities.
* Ability to assess clients in their own environment to understand their needs, preferences, and any barriers to social engagement.

* Strong communication skills, both verbal and written.
* Experience working with a variety of stakeholders across public and voluntary sectors.
* Ability to deliver presentations and training to diverse audiences.
* Commitment to equality, diversity, and safeguarding.
* Willingness to work flexibly, including occasional evenings and weekends.
* Essential car user (reasonable adjustments considered for applicants with disabilities).

In return Lancashire County Council offers a range of benefits including:

* Agile working arrangements
* Generous annual leave entitlement (pro Rata)
* Annual leave buy back scheme
* Local Government Pension Scheme
* Childcare Vouchers (Salary Sacrifice Scheme)
* Learning and development opportunities

Closing Date: 4th March 2026

Interview date: 11th March 2026

Lancashire County Council as an equal opportunities employer intends that no job applicant or employee will receive less favourable treatment because of their age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, sex, sexual orientation, race, religion or belief unless this can be objectively justified.


Lancashire County Council has agreed a Code of Conduct and Statement of Ethical Standards that outline the behavioural and ethical standards that must be upheld by its employees and casual workers. If you are appointed, you will be required to accept these provisions on appointment

For further information please contact Lesley on or visit

Ready to make a difference? Apply now and help us build a stronger, more connected Lancashire

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.

Job description and person specification

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