Roboshop Coordinator
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job type:Full Time, Permanent
Working Hours: 40 hours, weekly
About POP MART
POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.
What to Expect
POP MART is a fast-paced company with a young and multicultural team where you can expect to:
* Contribute to a fast-growing European business that combines retail, art, and creative storytelling
* Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
* Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
POP MART offers our employees:
* Monthly appreciation gifts featuring our latest POP MART designs
* A structured bonus scheme linked to company and individual performance
* Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
* Training and development programmes that build both professional skills and creative thinking
* Regular team events that bring our people together to share ideas and celebrate our work
The Role and Candidate
We are seeking a dedicated Roboshop Coordinator to join our Roboshop team on a full-time basis. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines.
Responsibilities
* Liaise with multiple stakeholders — including landlords, logistics partners, and internal teams — to ensure the smooth execution of new Roboshop launches and operational efficiency.
* Manage day-to-day operational matters to ensure consistent sales performance and resolve any issues promptly, playing a key role in driving business growth.
* Oversee monthly operational invoicing, prepare relevant documentation, and initiate payments in coordination with the finance team.
* Provide technical and operational support for Roboshop vending machines to ensure optimal functionality and customer satisfaction.
* Collaborate closely with cross-functional teams to ensure timely communication, stock accuracy, and seamless replenishment cycles.
* Support the implementation of process improvements and new initiatives to enhance the overall efficiency and profitability of the Roboshop network.
Required Qualifications
* Strong organisational skills (desirable but not essential).
* Previous experience in a technical or maintenance role.
* Basic technical skills for troubleshooting and maintaining vending machines.
* Able to work independently and manage time efficiently.
* Strong communication skills, with the ability to effectively liaise with international teams.
* Fluent in English. Proficiency in Mandarin is a plus.
Desirable but Not Essential
* Experience in stock management and inventory control
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.