We have an excellent opportunity for a highly motivated and skilled Senior Network Engineer to join our team in Aberdeen. You’ll be responsible for the delivery, support and continuous improvement of network and voice services with the aim to consistently meet current and future requirements of the business.
What you’ll do
1. Contribute to the execution of the IS strategy and roadmap, supporting the development of functional objectives for network and voice services
2. Works with the Network & Voice Technical Lead and supply chain to support IS operations sourcing strategy and partner relationship management in decision making and planning
3. Supports the Network & Voice Technical Lead with development of the annual IS operations budget from a network, voice and security perspective
4. Provide technical input to support workforce planning and resource forecasting for network and voice operations
5. Maintains a comprehensive and integrated ITSM landscape and associated service levels
6. Is responsible for the on-going security, performance, stability, maintenance and monitoring of network and voice services
7. Works with the IS Security Cyber Operations team to ensure IS security tooling is fully deployed and operational across the whole estate with appropriate governance, reporting and KPIs established
8. Adheres to enterprise technology standards, governance processes and performance metrics
9. Drives and supports service improvement initiatives
10. Ensures the development of asset inventories within the organisation's ecosystem
11. Follows the formal governance mechanism to establish and monitor effective controls for the processes and functions performed by IS operations teams
12. Drives development activity either via the product lines, COEs or project frameworks
13. Responsible for ensuring IS operational capabilities achieve regulatory and statutory compliance requirements
What to bring
14. Strong experience of global network and voice support – WAN, LAN VOIP etc.
15. Proven security and cyber experience in the Network sector
16. Previous experience of working with a diverse and multi-vendor support model
17. Experience and knowledge of cloud infrastructure services including tooling and security
18. Clear analytic and problem-solving skills with the ability to work under pressure with both internal and external parties
19. Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to the IS workforce
20. Self-motivated, pro-active and creative with a willingness to go the extra mile to achieve important goals
21. Experience of developing and implementing process improvements
22. Competent in budget planning and financial management
23. Experience of delivering governance practices to track and measure the quality of services, and maintain service improvement plans
24. Strong third-party management skills, working closely with sourcing and vendor managers driving solutions and decision making on products and services
25. ITIL qualification (foundation at a minimum or similar demonstrated experience)
What You’ll Get in Return:
For employees, we’re committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self-study in your own time, we’ll fund your study materials and exam fees — and once you pass, you’ll receive an incentive bonus.
How to Apply
We’re committed to creating an inclusive and accessible recruitment process. If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to support you.
Please note: All offers of employment will be subject to background checks and confirmation of the right to work in the UK.
📍 Location: Aberdeen (Hybrid working available)
🕒 Hours: May be required to provide out of hours support via an on-call rota
📅 Apply now to be part of a team that values initiative, collaboration, and continuous improvement;