Job Description
Role: Studio Manager
Company: Cox Workshops Ltd
Location: London N17
Hours: 40 hrs per week
Cox London are designers and makers of unique sculptural lighting, furniture, and artworks of the highest calibre. We are commissioned by celebrated interior decorators, collectors and discerning private individuals worldwide. By nurturing, inspiring and enriching our relationships with our artisan craftspeople, our clients, the communities we support and our partners, our goal is to help shape remarkable interior beauty.
As a Studio Manager, you will be responsible for overseeing the day-to-day operations of the Design and Estimating teams ensuring a productive and efficient work environment where creative projects can flourish. You will manage administrative tasks, coordinate schedules, and ensure that equipment and resources are well-maintained and ensuring that projects are completed on time. You will be confident in assigning tasks and delegating responsibilities to ensure project deadlines are met and client orders follow through the critical pathway to production.
Your role will manage the flow of correct information to production, ensuring smooth handovers of client orders and complex projects are seamlessly transitioned. You will have experience of creating comprehensive onboarding and internal guides that reflect the departments focus and assign tasks accordingly to maintain relevant documentation.
As a line manager we would expect you to be an excellent communicator and be able to foster a positive and supportive work environment, providing guidance and support to team members as needed. Whilst this role is not a creative one, we would expect you to have experience of reading and understanding drawing documents and ensuring drawing packages are full and correct on release. Experience of CAD software is an advantage but not essential.
Key Responsibilities Include
· Track project and client orders timelines and milestones within Design and Estimating and present to Head of Design and Estimating weekly.
· Troubleshoot issues and resolve conflicts that may arise during quoting and design phase.
· Ensuring onboarding and internal manuals are up to date and relevant.
· Liaising and leading organised discussions between Production and Design team to ensure flow of information.
· Be point of contact for the Design and Estimating team, managing internal queries from the rest of the company promptly and calmly.
· Ensure data is captured, collated, and filed accurately.
· Present efficiency and KPI reports for the team monthly to Head of Design and Estimating.
· Ensure drawing packages have all necessary documents before being released to production.
Skills and Behaviours (Essential)
· Strong organizational and multitasking skills.
· Excellent communication and interpersonal abilities.
· Calm and confident manner.
· Ability to meet deadlines.
· Fluent spoken and written English, with excellent communication and presentation skills.
· Flexible and a can-do positive attitude.
· An understanding of the importance of discretion.
Knowledge and Experience
· Excellent knowledge of Microsoft Office: Word, Excel, Outlook.
· Knowledge of CAD software is an advantage.
· Experience of using an ERP system or CRM modules.
· Proficiency in project management software and office productivity tools.
· Previous experience in a similar role.