Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It with Pride. The Quality Specialist is a key role in our Bournville team. As a member of a cross-functional team, you ensure the successful implementation and maintenance of the Mondelēz International Quality Compliance Agenda. How you will contribute Be the voice of the consumer in the production lines and coach teams to lead and live consumer inspired quality. Raise GMP standards and ensure compliance to the relevant GMP Quality Policy requirements through daily coaching of operational teams, GMP Audits and Internal Audits. Measure quality and Food Safety compliance standards (inc. trading standards requirements). Actively manage and support any day to day Non-Conforming products via the Quality Incident and Hold and Release processes. Participate, conduct and coach teams through internal investigations and root cause analyses, for any quality compliance incidents including, consumer & customer complaints, out of specification results, internal audits and factory/GMP issues. Create, support and/or approve the maintenance of SOP’s, work instructions & methodologies linked to any quality criteria and specifications. Audit and review plant Quality records to ensure compliance and provide coaching to colleagues completing & archiving records. Prepare and maintain quality related documents for processes and products. Ensure site documentation is in line with Global Quality Policies. Escalate any findings to the relevant Quality Team member(s). Coach and train operational teams in all aspects of Quality Management where directed. Maintain the Food Safety recording software and paper-based systems. Engage in daily morning meetings with the core team Act as a member of the Section team, providing the link between the Section team and the Quality function, understanding and aligning the agenda and balancing priorities. Support Quality training, education and coaching for your section. Support Quality engagement programs. Know the ethical and legal compliance responsibilities of the position; raise questions and concerns when faced with an ethical or compliance issue; apply integrity in all aspects of professional conduct. Participate in Quality Pillar meetings and activities. Complete other work required as directed by the Quality Manager or delegates to support continuous improvement. Key measures. Quality competence of In Line Lead & line teams. Reduce Quality loss. (Internal NC’s, Customer complaints etc.) Increase in GMP and Internal Audit Scores. QP Global Audit successes. Reduction in CPMU. Root cause and implementation of preventive action. Robust systems management and maintenance. Quality continuous improvement projects implemented. Successful external audits and other supply chain audits and visits. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Experience of Food Safety and/or Quality within a manufacturing environment An accountable, honest, hardworking work ethic Flexibility and adaptability to meet customer/business requirements Meticulous attention to detail and an ability to follow verbal and written instructions Good written and verbal communication skills Self-motivation, enthusiastic and quick to learn Working well individually or as a member of a team Organisation skills that allow for working on multiple activities concurrently Computer literacy in standard MS office applications More about this role Work schedule: Relocation Support Available? Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job Type Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance