Duties and Responsibilities
* Support the Front Office Manager with overseeing the front office department, ensuring high levels of team engagement.
* Conduct regular team meetings and provide ongoing training and development.
* Ensure all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.
* Oversee daily front office operations, including check‑in/check‑out procedures, reservations, and room assignments.
* Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless operations.
* Prepare and review daily reports, including occupancy, revenue, and guest feedback.
About You
Previous experience in hotel front office within the luxury segment is preferred. Strong organizational and multitasking abilities skills are required.
Benefits You Will Enjoy
* 12 complimentary nights a year across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* Uniform provided and laundered complimentary
* HSF Health Plan
* Headspace membership and access to our Employee Assistance Programme
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Next Steps
Apply today for this Front Office Team Leader role and start your journey with Hyatt Hotels!
Grand Hyatt at SFO | San Francisco, CA, US
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