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Hours:
Full time - 40 hours (must be flexible to work weekends)
Location:
Bournemouth
About Optical Express:
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology.
The Optical Express team works together, collectively and consistently striving for excellence. We support each other, respect each other, and are committed to a culture of care, trust, and integrity.
Our culture extends to our local communities through various charitable and environmental projects. We focus on doing what is right for our patients, colleagues, communities, and the planet.
Benefits:
* Industry-leading salary plus excellent bonus potential
* State-of-the-art, modern working environments
* 29 days annual leave
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Generous Optical Express friends and family discount scheme
* Ongoing training and development opportunities
Role Overview:
As a Senior Optical Advisor, your role is to make our patients feel like superstars from the moment they enter our clinics. You will be the first point of contact for our patients, and your daily responsibilities include:
* Building relationships with patients and ensuring regular communication before and after treatment
* Assisting in patient consultations
* Scanning patients' eyes using state-of-the-art equipment as part of a full health check
* Helping patients complete health questionnaires
* Introducing patients to their optometrist
* Scheduling treatment appointments
* Discussing finance options
* Maintaining accurate patient records
Ideal Candidate:
You are our ideal candidate if you:
* Have a passion for providing world-class customer service
* Possess strong organisational skills
* Can communicate clearly and effectively with diverse individuals
* Are motivated and driven to succeed
If you believe you have the right skills and attributes, we would love to hear from you.
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