This is a remote position.
3-month contract role with a local authority
Summary
* This is a 3-month contract role with a local authority, designed to provide targeted leadership and operational support during a period of organizational change. The role is crucial for overseeing the migration to a new case management system, establishing effective performance reporting, enhancing practice management capabilities, and ensuring the delivery of key priorities within a defined timeframe. The postholder will drive consistency, improve operational standards, and support stability across the service.
Responsibilities
* Oversee and coordinate the transition to a new case management system.
* Manage timelines, risks, dependencies, and stakeholder engagement to ensure successful delivery.
* Collaborate with internal teams and external suppliers to ensure smooth implementation and minimal disruption.
* Support the Head of Service/Head of Function (HoL) in designing and implementing a clear and reliable KPI reporting framework.
* Ensure reporting provides visibility of demand, workflow, performance, and delivery risks.
* Monitor and analyze performance data to support informed decision-making.
Requirements
* Proven experience in system implementation or migration, ideally within a public sector or service-based environment.
* Strong background in operational management, program delivery, or service improvement.
* Experience in designing and implementing KPI frameworks and performance reporting.
* Degree in Business Management, Public Administration, or a related field (or equivalent experience).
* Relevant project or program management qualification (e.g., PRINCE2, Agile, MSP) is desirable.
* Evidence of continuous professional development in leadership, operations, or system implementation.
Additional Information
* Working hours: 37 hours per week.
* Remote working.
* We work on a bi-weekly schedule.
The role closes on 18th June 2026, apply ASAP.