Summary of Role
To provide high-quality, person-centred care and support to individuals in their own homes, promoting independence, dignity, choice and wellbeing at all times. The post holder will be expected to deliver care in line with individual care plans, company policies, and regulatory standards.
Key Responsibilities
* Provide assistance with personal care, including washing, dressing, grooming and continence care
* Support individuals with mobility and safe transfers, using appropriate equipment where trained
* Assist with medication administration in line with training and policy
* Promote independence and encourage service users to do as much as they are able
* Support with meal preparation and nutrition
* Assist with household tasks including cleaning, laundry and shopping
* Support individuals to attend appointments and engage in community activities
* Provide companionship and emotional support
* Support individuals to develop life skills and maintain independence
* Work collaboratively with on-site staff and multidisciplinary teams
* Follow structured care routines within supported or shared environments
* Maintain professional boundaries at all times
* Monitor and report any changes in health, behaviour or wellbeing
* Follow care plans, risk assessments and safeguarding procedures
* Escalate concerns promptly in line with company policy
* Maintain infection prevention and control standards
* Complete accurate and timely care records
* Communicate effectively with service users, families and professionals
* Participate in handovers and team meetings as required
* Work in accordance with CQC regulations and company policies
* Maintain confidentiality and data protection standards
* Attend mandatory training and supervision
* Uphold equality, diversity and inclusion principles
* Represent the organisation professionally at all times
Person Specification
Essential
* Compassionate, reliable and professional
* Strong communication skills
* Ability to work independently or as part of a team
* Willingness to undertake mandatory training
* Right to work in the UK
* Enhanced DBS (or willingness to obtain)
Desirable
* UK Care Experience
* NVQ Level 2 or 3 in Health & Social Care
Skills and Knowledge
* Strong verbal, written communication, and interpersonal skills.
* Excellent teamwork ability.
* Great organisational skills and ability to prioritise workload.
* Strong customer service skills.
* Able to work in a team but use own initiative.
* Able to follow instructions and procedures.
* Willing to be hands on with patients.
* Practical and able to prioritise workload.
* Confident and possess a desire to learn.
This job description does not purport to cover all aspects of the job holder’s duties but is intended to be indicative of the main areas of responsibility.
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