The De Parys Group has an opportunity for a care co-ordinator to join our team on a full-time basis for 37.5 hours per week, Monday to Friday (some weekend working may be required). This position is offered on a 2 year fixed term contract. The post-holder will provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients. The main duties of the role include: Identification of suitable patients for the service within TDPG. Receive incoming referrals – either from TDPG patients, or patients of other practices / organisations. Liaison with GPA (Admin) leads to ensure proper scheduling. Liaison with rota team manager to ensure appropriate clinics are scheduled. Creation of any associated referrals arising from these appointments. Creation of any associated blood test forms arising from these appointments. Creation of any associated letters or other administrative matters arising from these appointments (including safeguarding referrals). Communication to partner practices / organisations in line with defined protocols. Reporting risks or governance or IPC issues to the appropriate team, while taking appropriate mitigation. measures (seeking support and guidance as necessary). Audit of service provision and usage. Audit of DNA’s, and identification of opportunities to reduce and minimise. Patient satisfaction survey – creation of, administration of, collation of results and recommendation of improvements. Please refer to the job description/person specification for a full list of the requirements of the role. About the Candidate If you are caring, dedicated, reliable and person focussed, and enjoy working with a range of people we would love to hear from you! The ideal applicant will have the following skills, experience and qualifications: NVQ Level 3 in adult care Experience of working directly in a care coordinator role/ adult health/ social care/ learning support/ public health/ health improvement Experience of working within multi-professional team environments Ability to use MS Office Experience of data collection and using tools to measure the impact of services An understanding of wider determinants of health including social, economic, and environmental factors and their impact Experience of working with elderly or vulnerable people Knowledge of best practice and relevant legislation Experience of read coding in a clinical environment About Us The De Parys Group’s priority is to provide the highest standard of clinical care to the 38,000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress. TDPG is fortunate to have its own dispensaries at our De Parys and Bromham sites. In addition to our routine GMS services, we offer a comprehensive range of services including minor surgery, LARC provision and anticoagulation clinics. We have high QOF achievement and excellent KPIs within the group. Benefits include: NHS pension scheme. Proper pay and Living Wage Foundation accredited. Eye-care vouchers. Annual leave: minimum 23 days FTE, with enhancements for long service. Paid breaks Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.