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Are you passionate about customer service and seeking a field service role with a difference?
Join our growing team of drinks dispense industry specialists who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including at concerts, festivals, racecourses, stadiums, and arenas. We are committed to delivering customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you'll enjoy:
1. Competitive salary (£26,246.50 per annum) plus a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
2. Company Vehicle
3. Generous holiday allowance: 21 days holiday plus bank holidays and an additional 'Celebration Day'. You can also buy or sell holiday days to suit your needs.
4. Core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
5. Flexible benefits: Tailor your benefits with our "All Inn" scheme. Receive a 'Flex Pot' for options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Travel Insurance, and more. Many options include coverage for your partner and children.
6. Development opportunities: In-house training and support for external qualifications and apprenticeships.
7. Opportunities to increase earnings: Regular overtime at higher rates and the option to join the Committed Additional Hours (CAT) scheme.
Your typical day as a Smart Dispense Technician:
No two days are the same! Our Smart Dispense system is central to any bar, offering a range of cutting-edge draught dispense solutions tailored to various needs. As a Smart Dispense Technician, you'll visit bars and restaurants to perform detailed technical and quality health checks, providing outstanding customer service. You'll be the frontline of our customer service operations—your day is planned from your home postcode, and you'll build effective relationships with key customers by sanitising, servicing, and maintaining drinks dispense equipment. You'll work closely with our planning team and receive full support, training, and guidance. This is an entry-level position with opportunities for progression.
Requirements:
* Customer Service experience
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential—we provide comprehensive training.
* The ability to work independently and remotely, with a determination to succeed, deliver excellent customer experiences, and maintain a positive, can-do attitude.
Interested in joining us? At Innserve, we are One Big Team.
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