Annual wage £12,480.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday - Friday, 8.30am - 5.00pm Total hours per week: 37.5 Expected duration 18 Months Possible start date 01 Jun 2024 Date posted yesterday Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000247566 Positions 1 available What you will do in your working day Under the direction of the Apprenticeship Recruiters, upload live vacancies to the Apprenticeship Service website, screen external applications and maintain the Talent Pool to those actively seeking an Apprenticeship Ensuring that all forms of communication to promote vacancies are up to date and appropriate contact is made to ensure candidates have all the information they need to be successful at interview With guidance develop your own interview skills so that you can contribute effectively to telephone and face-to-face interviews Maintain accurate records on the CRM for Vacancy Matching services and Online learning and support the production of all reports required to the set deadlines Respond effectively and accurately to telephone, e-mail and face-to-face enquiries for the business services offer Be responsible for monitoring and answering all enquiries to the direct mailbox of Employer Engagement, ensuring your team members are aware of relevant information and notifications. Retrieve and compile information from College systems to support the account managers in producing accurate employer reports Contribute to and participate in all events related to these services, including recruitment and employer events Contribute to the smooth running of the Employer Engagement Team by undertaking daily office tasks like meet and greet, collecting/sending post, preparing mailshots and helping with data entry tasks as required Develop as part of the apprenticeship programme, your own initiative to meet challenging targets in order to achieve set KPIs, in-line with the guidance of your Manager Participate in staff development activities in consultation with your Manager to keep abreast of developments in the principal area of work Ensure that safeguarding learners and the Prevent agenda is at the heart of all activity undertaken by yourself and the wider work experience team To follow strictly the requirements of the College's Health, Safety & Environment Policy and Equality/Diversity Policy You may be required to undertake such other duties, commensurate with your grade and hours of work, as may reasonably be required The training you will be getting Level 3 Business Administrator Apprenticeship Standard Blended on/off the job training and location to be confirmed What to expect at the end of your apprenticeship The successful applicant will have the potential of a full time role within the Employer Engagement Team Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience Qualifications GCSE or equivalent English (Grade 4) Essential GCSE or equivalent Maths (Grade 4) Essential Things to consider Appropriate knowledge of Microsoft Office, excel and power point Knowledge and understanding of delivering good customer service Knowledge and understanding of administration skills, particularly data entry, information gathering and record keeping Knowledge and understanding of effective communication in different formats, face to face, telephone, e-mail and social media Knowledge and understanding of providing information that is clearly and professionally presented. You may be required to work at or from any building, location or premises of Wigan & Leigh College and any other establishment where Wigan & Leigh College conducts its business. You will also be expected to work outside of your normal working hours for College events and enrolments