University of East London
Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.
But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.
About Us
UEL seek a new Income officer (AR & Receipts) to join our Income and Credit Control Team. The role would suit an experienced income and credit control officer seeking a varied role in a very busy income and collections team.
About the Job
The Income Officer (AR & Receipts) plays a key role in supporting Income & Credit Control operations, working collaboratively with all other finance teams, and includes but is not restricted to:
Reconciling and posting income daily. Ensuring timely and accurate processing of financial systems interfaces and prompt resolution of any issues to maintain data integrity.
Assisting in the preparation of the university's annual accounts and audit schedules. Liaising with internal and external auditors as required, to provide financial information and supporting evidence requested.
Performing assigned monthly balance sheet reconciliations, posting manual journals related to incoming cash flows, adjustments and corrections.
Assisting with debt collection calls to all customer types, as requested by Senior Income Officer(s).
Assisting with student payment related queries at the enrolment center's during enrolment periods, and with responses to queries and formal complaints relating to payments.
About You
The role would suit an individual with recent experience in an income and credit control team within a HE environment, seeking a varied role in a very busy income and collections team. If you have recent experience of reconciling and posting income daily, making debt collection calls, query resolution, excellent numeric and problem-solving skills, ability to maintain high standards of accuracy, can work collaboratively and alone, this could be the ideal role for you.
Benefits Package
Here at UEL we understand it's about more than just a salary. It's about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we're always open to consider flexible working arrangements. We have a shared success bonus of £4,250 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.
Equal Opportunities
UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today
Please note that this advert may close earlier than the deadline if we receive many applications. We encourage you to submit your application as soon as possible.
Further Details
Job Description & Person Specification