Overview
New Opportunity: Scheduling Assistant - 6 Month FTC (Potential to Go Permanent)
Are you ready to step into a fast-paced role where no two days are the same? We're looking for a highly organised Scheduling Assistant to join a technology-driven business in Bristol. You'll be part of a growing team shaping the future of energy management through smart metering solutions.
Essentials
* Salary: £26,000 - £27,000
* Hours: 35 per week, Monday-Friday, 9am-5pm
* Start: ASAP - 6-month FTC, with view to go permanent
* Location: Bristol (office-based initially, hybrid after training - 2/3 days office/home)
Benefits
* Pension scheme
* 20 days holiday + bank holidays (rising to 25 with service)
* Option to buy up to 5 extra holiday days per year
* Employee Assistance Programme (health/legal/counselling)
* Award bonus scheme
* Season ticket loans
* Fun social activities (Summer BBQ, festive lunch) & MORE!
What You'll Be Doing
As part of the scheduling team, you'll act as the link between customers and engineers—ensuring appointments for smart meter installations, exchanges, and maintenance are arranged smoothly and efficiently.
Responsibilities
* Handling customer queries via phone and email.
* Scheduling and coordinating engineer diaries.
* Allocating urgent/emergency work effectively.
* Hitting performance targets and KPIs.
* Using initiative to solve scheduling challenges.
* Ensuring all service levels are met.
* Building strong relationships with your team, engineers, and partners.
What You'll Bring
* Up to 2 years' experience in scheduling/administration (desirable, not essential).
* Awareness of Meter Operators (MOP) - a bonus!
* Excellent customer service and communication skills.
* Strong multitasking and problem-solving ability.
* Confident IT skills (PC systems & MS Office).
* A proactive, professional, and team-focused approach.
Additional Information
Interested? Please send your CV in Word format only. Please only apply if you are already eligible to work in the UK (indefinitely and without sponsorship).
Not for you but you know someone suitable? feel free to share.
Due to high response volumes, we may not be able to respond to every application. Short-listed candidates will be contacted for this role; if you have not heard within 7 days, please assume you have been unsuccessful on this occasion. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search, visit JobsAware for information on common scams.
#J-18808-Ljbffr