Reference: MAY20262280
The role is a Senior Retail Sales Advisor at our Paintwell store in Abergele, working a 6 month fixed-term contract.
Located on Bridge Street, our Abergele PaintWell store serves local homeowners and tradespeople with a wide range of decorating materials and paints. Our opening hours are Monday to Friday 7:00 am – 5:00 pm and Saturday 8:00 am – 5:00 pm.
We welcome Neurodiverse candidates and those with disabilities to request adjustments and support during the application or interview process.
Responsibilities
* Assist the Branch Manager with developing the branch and the team, including deputising when absent.
* Provide exceptional customer service in the branch to uphold Brewer’s reputation.
* Handle keyholder duties, cashing up, and supervisory tasks.
* Allocate work to the team, motivating and driving performance.
* Use product knowledge to recommend and help customers choose the best product.
* Work with the Branch Manager to plan and agree on sales forecasts in line with company targets.
* Ensure orders and enquiries are dealt with and followed up promptly.
* Mix paint for customers, process specialist orders, and request special stock.
* Build relationships with customers to identify needs and provide comprehensive service.
* Promote seasonal and special items and maintain merchandising in-store to increase visibility and sales.
* Assist with stock maintenance in the branch.
Qualifications
* Experience in a retail environment, ideally in a team leader or supervisory role.
* Exceptional customer service and communication skills, able to translate customer requirements into product recommendations.
* Highly motivated, driven to succeed and perform well.
* Approachable with an open, friendly personality – willing to help customers and colleagues.
* Ability to motivate and inspire colleagues to achieve high customer service levels.
* Enjoy working and supporting a team, while also reliable as an individual operator.
* Keen to develop skills and progress within the industry.
* Ideally resides near the store to respond to potential alarm calls outside hours.
* Interest in the industry is advantageous but not essential; product training will be provided.
Benefits
* Competitive salary.
* 33 days holiday, including bank holidays (increasing with service).
* Free life assurance.
* 5% employer pension contribution (subject to employee contributions).
* Stream – a money management app granting percent of pay as you earn it.
* Employee Assistance Programme – accessible to colleagues, partners/spouses and dependents.
* Virtual GP service – unlimited medical advice for you and any dependent children.
* Medicash – an optional scheme to claim money back for routine healthcare treatments.
* Brewers colleague discounts – significant savings on home improvements.
* Discounts and rewards with selected partners – major high street brands, supermarkets, etc.
* Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme.
* Staff uniform with uniform cleaning tax relief.
* Comprehensive induction programme and ongoing development.
* Post qualifying period, eligibility for profit‑related pay, enhanced maternity/paternity pay and use of Holiday Homes in Cornwall or the Lake District.
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