About BEAR Scotland:\nBEAR Scotland is a leading road maintenance and management service provider in Scotland, maintaining and improving Scottish trunk roads including bridges and structures through some of the most scenic, but challenging, parts of the country.\n\nFormed in 2000, BEAR Scotland is an alliance of three highly successful organisations who are prominent in the United Kingdom roads sector â Vinci, Jacobs and Breedon â joining together to provide trunk road network management and maintenance solutions to Transport Scotland.\n\nWe rely on strong digital systems to support our teams â from office staff to engineers working on site. Weâre now looking to bring in a motivated IT Support Apprentice to join our team and build a career in IT support while gaining a nationally recognised qualification.\n\nSalary: £19,000 per annum\n\nWorking hours: Monday to Friday, 8am â 4pm\n\nBenefits: \nâ¢\tOn-the-job training and support\nâ¢\tFlexible and innovative working environment\nâ¢\tEmployment upon completion of apprenticeship\nâ¢\tOn-site parking\nâ¢\tAfter 3 months, possibility of hybrid working\n\nFuture prospects:\n90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.\n Responsibilities:\nâ¢\tSetting up and maintaining user accounts and access permissions\nâ¢\tInstalling, configuring, and updating hardware & software\nâ¢\tTroubleshooting user issues supporting laptops, printers, and mobile devices\nâ¢\tLearning the basics of networking and IT security\nâ¢\tHelping roll out new IT systems and updates across the company\nâ¢\tProviding excellent customer service to colleagues at all levels\nâ¢\tDocumenting solutions and maintaining IT records\n\nYou donât need previous IT work experience â weâll provide the full training. Weâre more interested in your attitude, curiosity and willingness to learn.\n Desirable skills:\nâ¢\tHold (or be working towards) National 5âs / Highers, ideally including computing, business or maths\nâ¢\tHave a strong interest in technology and problem-solving\nâ¢\tBe organised and able to manage your time effectively\nâ¢\tEnjoy helping people and communicating clearly\n\nImportant information:\nThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.\n\nStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.\n\nOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.\n\nIf you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!\n\nPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.