CMA CGM | ABOUT US
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
T HE ROLE
To support the efficient running of the Accounts Receivable function for the UK and Ireland Agencies, whilst also working closely with the Shared Service Centre in India and Estonia, liaising with Head Office and local management to maximize cash collection for the Group.
MAIN RESPONSIBILITIES
Co-ordinating the escalation of bad debt accounts with Solicitors/Shared Service Centre Tallin Customer services and senior management
Assist in the escalation process from Shared Service Centre Tallin team, including attending weekly/bi-weekly and monthly meetings, advise on any actions required and follow ups to be taken for escalated customers
Ensuring compliance with the company's credit policies
Co-ordinating with sales and management the Credit agreement reviews sent via the credit management team every six months
Communicating effectively with other areas and levels of the business (Sales and Operations), in line with the escalation matrix
Responsible for urgent/special case escalation from Shared Service Centre Tallin team
Provide additional information requested by banks (OFAC/Compliance)
Liaise with Sales and Operations to help reduce disputes
Assist the Shared Service Centre India team with unapplied cash queries
Other ad hoc duties to assist the Finance Transactions Manager
Support Accounts Payable
KPIS/MEASURES/LIMITS OF AUTHORITY FOR ROLE
Keep the Finance Transactions Manager informed of ongoing issues and escalations for appropriate action to be implemented
Keep all sales and customer staff (internal and external) up to date with relevant information.
To maintain an appropriate level of contact with GBS team, Head Office and Customers
Improved payment patterns and overdue percentage performance against agreed targets
KEY COMPETENCIES & QUALIFICATIONS
SKILLS & EXPERIENCE
Able to work accurately and efficiently whilst adhering to deadlines
Ability to remain calm under pressure
Flexible - able to cover all aspects of the Accounts Receivable/Payables activities
Team player - able to adapt and work with different teams in the UK and overseas
Able to remain motivated to complete the task and to build both internal and external relationships to maximize cash collection
Must be able to work on their own initiative and be responsive/adaptive to changes in priorities that may occur
Good, confident telephone manner
Good time management
Ability to maintain resilience when dealing with different situations and tasks
PRACTICAL & TECHNICAL KNOWLEDGE
Previous experience of using GetPaid
Previous Experience of Lisa/Sage
Previous experience of using Excel
Some Shipping Knowledge Preferable
Good working commercial knowledge of all aspects of the Agency business
QUALIFICATIONS
ICM qualified is preferable, or studying towards a relevant qualification
HEALTH & SAFETY
Responsibility for ensuring that local Health and Safety policies and procedures are followed in order to ensure own safety and the safety of others.
Not only do we offer a competitive salary, we also offer a generous benefits package including:
25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards
Considerable scope for personal and professional growth through the CMA CGM Academy
CMA CGM Group is proud to define itself as a family business built on strong human values.
Excellence
Exemplarity
Imagination
Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
Join us and discover a world of opportunities!
Please note that when you click “Apply”, you will be transferred to the career portal. Please make a note of the Job Requisition ID number so you can locate the vacancy and progress your application. You will also be required to log in or register on the career portal to progress your application.
Come along on CMA CGM's adventure!
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