Role Overview
The suitable candidate needs to be self‑driven and have a wanting to improve Compliance. They will manage, develop, and maintain the organisation’s Integrated Management Systems (IMS), covering all Facilities Management activities that will ensure contractual compliance against all Compliance, Quality, Safety, Health and Environmental policy / procedures, legislation / best practice, contract KPI targets, and statutory compliance. Drive and implement new ideas that will enhance the contract delivery within the project. Be in regular communication with the Buxton Strategic Leadership Team (SLT) in identifying areas for continuous improvement and implementing using best practice as the norm. Leading site and contractual audits and inspections as required. Liaise with the Client (HSE) to share best practices and site / contract compliance audits and other reporting requirements.
Responsibilities
* Oversee the annual compliance tracker and ensure the implementation of the contractor and site team compliance work.
* PPM planners reviewed and adjusted as required, and auditing tools are updated.
* Maintaining positive client relationships, arranging and lead site meetings.
* Arrange and lead site team meetings with subject leads to review and update service delivery and compliance, ensuring all actions are recorded and jobs raised as required.
* Through compliance work deliver continuous improvement, growth, and income.
* Comply with all Health and Safety legislation and promote Mitie’s policies, to comply with all Mitie and client Safe Systems of Work, Standards, Policies & Procedures.
* Oversee the DCC (Document Control Centre), ensuring all documents, files, data sheets, drawings and plans are updated, maintaining accurate records following the completion of compliance works.
* Create and maintain an annual audit and inspection schedule submitting as per the contractual requirements.
* Creating and maintaining compliance documentation and detailed reports, including the investigation of accidents / incidents occurring to client, staff, visitors and appointed sub‑contractors.
* Undertake compliance works as required to support the contract and site team.
* Ensure the customers are satisfied with the level of service.
* Ensure all compliance is delivered on time and within budget with risk and opportunities identified.
* Liaise with Mitie central QSHE team to keep up to date with the latest safety announcements, Toolbox Talks, LiveSafe bulletins and Safety flashes.
* Ensure all policies, certificates and compliance standards are up to date and displayed.
* Conduct site walk‑arounds to audit areas and ensure the highest levels of safety, Quality and Compliance are being upheld. Recognise any environmental or potential environmental impacts that need to be addressed and rectified.
* Undertake sample review of completed planned, reactive and project works.
* Be aware of and contribute to the continuing review of the project Business Continuity Plan.
* Responsible for the day to day running of the Mitie Risk Assessment System at contract level ensuring Senior Management Team are aware of their accountability where risk / COSHH assessments are coming up for review.
* In conjunction with the service stream leads, maintain and monitor regimes for internal audits and inspections, ensuring that all work activities are delivered in accordance with current H&S legislation and compliance with all HR and Commercial Policies is achieved.
* Audit Project, Variation and Life Cycle works to ensure all compliance has been adhered to, including obtaining and correctly filing all O & M, drawings and other related documentation in line with current standards and contractual requirements.
* Oversee PPE for the contract and implement a process as to what PPE is authorised to be used by the team.
* Manage and Manage Document control.
* Support for your line manager when on annual leave.
* Planning for the end of contract to strategically ensure all compliance and required documentation such as drawings etc are in place for contract handover.
* Undertake any elements of the contract at the HSE in Buxton within your capabilities, and as directed by your line manager.
* Leading innovations to maintain and better compliance and safety on site. Site and team visibility is essential in the role.
Knowledge, Skills & Experience
* Ability to develop excellent working relationship with both internal and external stakeholders, communicating effectively and positively.
* Flexible and adaptable in approach as well as solution‑focused.
* Efficient and effective planning and coordination skills.
* Demonstrates excellent time management to set priorities and meet deadlines.
* Can multitask and react positively to changing priorities, as per the nature of this role.
* Time served within the industry and have a professional trade.
* Strong commercial awareness.
Qualifications & Skills
* Professional Certificate in Health and Safety.
* Excellent IT skills including Microsoft Office, Excel, Word, PowerPoint and Adobe.
* Excellent literacy and numerical skills.
* Organised and demonstrates excellent time management skills.
* Good at multitasking and prioritising.
* Able to communicate at all levels and confident in building relationships.
* Excellent communicator and collaborator.
* Flexible working approach as workload dictates.
* Trade qualifications.
Experience Required
* Proven project background / experience in a similar environment is essential.
* Knowledge of the FM Hard Services industry is essential.
* Experience in client interaction will be essential.
* Industry qualifications will be essential.
* Knowledge of statutory compliance within the industry is essential.
Additional Information
* Permanent
* Hours worked per week 08:00 – 17:00 Mon – Fri (40 hrs)
* Full Time
* Reporting direct to the Engineering Service Delivery Manager
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Finance and Sales
Industries
Facilities Services
About The Company
Founded in 1987 Mitie is the UK's leading facility management and professional service company across 147 different nations, looking after 2,500,00 assets for our customer. Our promise is simple: we work to deliver the exceptional, every day. Across the country, our 77,500 people look after a large, diverse, blue‑chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. We take care of our customers' people and buildings, by delivering the basic brilliant and deploying advanced technology. We are pioneering the connected workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers. Our culture champions diversity and integrity & trust drive everything we do. Social values are at the heart of our agenda, and we're partnering many of our clients as they strive to do the same.
We are ambitious for the future of the FM industry, our customers and our employees.
Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sophie Willson at sophie.willson@mitie.com.
Join Our Team
Together our diversity makes us stronger.
Apply Now
Apply today and take the next step in your career with Mitie.
#J-18808-Ljbffr