Team Coach Overview
The Team Coach is the frontline leader, culture carrier, and daily practice champion for the Care Partner team. They work in the numbers, providing direct personal care and support to residents while leading, coaching and guiding the team to deliver safe, compassionate and personalised care every day.
This is a hands-on role that combines leadership with active care delivery. The Team Coach models best practice, ensures strong communication, upholds CHG’s values, reinforces safe working and maintains the highest standards of wellbeing, documentation and team culture.
They work closely with the Culture & Engagement Manager, Home Operations Manager, Therapy Partner and Clinical Excellence Leads to ensure each shift is well organised, resident experience is prioritised and the team feel confident, supported and aligned with CHG’s purpose.
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