The Role:
The Recruitment and Selection Team Leader will be responsible for leading a team dedicated to Recruitment & Selection within specific areas of Health and Social Care recruitment, in a busy and fast paced service centre. You will ensure the delivery of an efficient and effective Recruitment & Selection service to Health and Social Care organisations, ensure the Recruitment & Selection service is delivered in accordance with the Service Level Agreements and Key Performance Indicators. You will co-ordinate with direct reports and other Team Leaders to ensure the policies & procedures set by the Service Delivery Manager are implemented appropriately and to the correct standard. Provide advice and support to direct reports across a range of Human Resource services recruitment, employee relations, workforce planning or advice in a specific area.
Responsibilities:
1. Deliver Recruitment & Selection services to HSC organisations based upon managing Key Performance Indicators (KPI) and Service Level Agreements (SLAs), maximising efficiency, overall effectiveness and manage team to ensure they are being met
2. Oversee workload distribution & all activities undertaken by direct reports, ensuring all end-to-end Recruitment & Selection lifecycle activities are delivered meeting SLA/KPI requirements and HSC expectations
3. Take responsibility for resolving any service requests/queries/escalations as referred to by direct reports and escalate to Service Delivery Manager and/or HSC senior managers as required.
4. Lead, train and develop direct reports & implement appropriate performance management activities. Conduct regular team briefings, meet and discuss any issues with direct reports which may affect Recruitment & Selection policy/protocols which have arisen as a result of enquiries.
5. Responsible for providing direction and improvement on R&S operational processes and technology, as well as partnering others on the strategic direction
6. Lead and/or contribute to Recruitment and Selection projects in co-ordination with other Team Leaders and Service Delivery Manager.
7. Manage a fair and transparent Recruitment & Selection process which is in line with equality monitoring guidelines.
8. Produce ongoing reporting information and regular dashboard data, ensuring accuracy and timely production whilst adhering to strict deadlines.
9. Provide advice & support to direct reports and make judgements on a range of HR issues, absence, special leave entitlement, redeployment, IWL or judgements in a specific area of HR
10. Coordinate activities which include multi-disciplinary meetings, disciplinary hearings, training programmes, workforce planning, medical staffing
11. Manage the development and maintenance of recruitment online & offline files workforce planning, staff development, spread sheets and maintains HR records system/s
Essential Criteria:
12. A relevant university degree or relevant professional qualification and 1 Year's previous experience in a recruitment environment within a large multidisciplinary organisation - Relevant will be defined as HR, Management, Business, Admin related subjects
OR
13. 3 years' experience in a recruitment environment within a large multidisciplinary organisation.
14. Experience of managing/leading a team to deliver results within a target driven environment
15. Experience of use of Microsoft Office products including Word, Excel, PowerPoint or equivalent
16. Have worked with a diverse range of customers, both internal and external to the organisation, to achieve successful outcomes
17. Experience in the development/design or delivery of training
18. Ability to communicate complex information/messaged to a large group of people
19. Ability to use initiative, prioritise workloads and meet set deadlines
20. Demonstrable track record of strong negotiation, communication and influencing skills in order to meet the needs of the post
21. Demonstrate evidence of personal responsibility for achieving significant measurable improvements at an organisational level across a range of activities.
Desirable Criteria:
22. Hold a CIPD Level 5 qualification or equivalent.
23. Have previous experience working for HSCNI
Hours of work: hours per week, Monday- Friday, 9am- 5pm
Hourly Rate: £