About the Role
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Our client, a leading professional regulator, is seeking a Case Manager to join their Fitness to Practise (FtP) team on an ongoing temporary basis. This is an excellent opportunity to play a key role in protecting the public and maintaining professional standards within a respected organisation.
As a Case Manager, you will manage a caseload of Fitness to Practise investigations, ensuring each case is progressed efficiently, fairly, and in line with regulatory requirements.
Key Responsibilities
* Manage a portfolio of FtP cases from initial assessment through to resolution.
* Gather, analyse, and assess evidence to support decision-making.
* Liaise with complainants, registrants, witnesses, and legal professionals.
* Draft clear, accurate correspondence, reports, and case summaries.
* Monitor and progress cases in line with agreed timescales and regulatory standards.
* Contribute to the continuous improvement of case management processes.
Person Specification
Essential
* Previous experience of case management, investigations, or regulatory processes.
* Strong analytical and decision-making skills.
* Excellent written and verbal communication skills.
* Ability to manage competing priorities and meet deadlines.
* Strong organisational skills and attention to detail.
* Ability to handle sensitive information with discretion.
Desirable
* Experience in a regulator, membership body, or public sector organisation.
* Understanding of Fitness to Practise or complaints handling procedures.
What’s on Offer
* An ongoing temporary position with a respected regulator.
* Hybrid working – 1–2 days per week in the office.
* Competitive pay rate.
* Valuable experience in the regulatory sector.
* Supportive and collaborative team environment.