Description
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Job title: Head Office Receptionist
Location: Ludgate Hill, London
Salary: £28,000-£32,000 DOE
Your new role
Here at Hitachi Rail we have a fantastic opportunity for a professional, friendly, and highly organised Head Office Receptionist to be the first point of contact for visitors and staff. This role is pivotal in ensuring a welcoming and secure environment while supporting the smooth day-to-day operations of the site.
As the Head Office Receptionist you will work across a wide range of duties, including Front of house, Security & site access, along with general office support and related Health & Safety responsibilities.
Some role responsibilities include:
1. Front of House, including meeting & greeting guests, management of the visitor booking system, answering reception telephones and ensuring all digital displays are working.
2. Security and Site Access such as daily administration of the Access control system, Managing the visitor access cards plus reviewing Starter/Leaver forms and action when necessary.
3. Meeting Room Management including daily administration of Cloudbooking system, first line support for any AV equipment issues and assisting staff with meeting room bookings (Checking In, Queries)
4. Health & Safety responsibilities including assisting with emergency evacuations and First Aid situations, carrying out weekly H&S checks (on rotation with other team members) alongside assisting with the collating of documentation for ISO audits.
5. Management of post and courier services.
6. Office support such as first line support for all FM related staff queries, ordering lunches on request, supporting the running of the office lease equipment (Coffee Machines/Printers).
7. Administrative duties including reconciliation of monthly departmental credit card bank statements, ordering stationery and catering consumables, raise PR’s and PO’s on SAP.
8. General support where needed, including cover to Facilities team colleagues across other UK offices and locations.
About you
9. Strong, prior reception experience in a corporate environment.
10. Experience working with access control systems.
11. Intermediate IT Skills (Outlook, Excel, Word, Power Point).
12. Intermediate IT Skills (Outlook, Excel, Word, Power Point).
13. Creating high level reports using Excel and Power Point.
14. Good written and verbal communication skills.
15. Proactive in anticipating office requirements.
16. Ability to prioritise workload.
17. Strong team player.
18. Ability to interact effectively with all levels of personnel, both within and outside of the company.
Desirable
19. Experience of office move and relocation work.
20. Experience of Security processes and protocols.
21. Experience working with SAP.
22. Experience working with CAFM (Computer Aided Facilities Management) software.
23. Fire Warden responsibilities (Training provided).
24. First Aider responsibilities (Training provided).
What we offer
We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:
25. Competitive salary
26. Annual Performance bonus paid on discretionary basis.
27. 25 days holiday
28. Pension scheme with contributions up to 9%
29. Private medical insurance
30. Personal Accident insurance
31. Group Income protection
32. Group Life Insurance
33. Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
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Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at .
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
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