Status: Permanent Salary: £26,000 per annum Hours: 37.5 hours per week Closing date: 22 February 2026 Interview date: 2 March 2026 We are seeking an experienced administrator to support the Retail Business Manager on projects for the wider retail teams. You will have excellent IT skills and be able to manage multiple projects to strict deadlines. You will manage purchasing, processing, administration and distribution of new goods for retail outlets and provide a high standard of service and satisfaction to all stakeholders. We have over 30 charity sites across Norfolk & Suffolk which includes two retail centres in Ipswich along with a community coffee hub, a café and one Zest retail outlet. Other income is produced through our e-commerce sites, furniture operation and retail events. St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness. Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Last year the charity supported over 4,000 patients and their families. The hospice’s work is centred on the individual's needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support. In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area. St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks In addition to being part of a wonderful local charity, the hospice offers a generous benefit package, including: 27 days annual leave entitlement Pension scheme (NHS pension transferable) Life Cover Free Car Parking Cycle to Work Scheme Car Leasing Scheme Health Service Discounts Occupational Sick Pay Subsidised refreshments Blue Light Card Employee Assistance Programme For more details about this role please read the job description and person specification or contact James Trapp, Retail Business Manager james.trapp@stelizabethhospice.org.uk Only applicants selected for interview will be contacted, and invitation to interview will be sent by email. If applying, please keep a check on your emails including your spam/junk folders.