Company Description
Nestled in the heart of the Setiabudi area, where the heights of Bandung provide stunning sightseeing and fresh air, Grand Mercure Bandung Setiabudi combines natural beauty and cultural heritage. It features 205 beautifully appointed rooms and suites, making it a perfect place for romantic getaways, family holidays, and business needs.
All experiences are served with a seamless 5-star international standard infused with local touches to awaken your senses. At Grand Mercure Bandung Setiabudi, our team is ready to welcome you and help rediscover the unique aspects of Indonesian culture.
Savor the finest Chinese cuisine at Jing Paradise Chinese Fine Dining, which blends modern touches with traditional flavors. Jing Paradise offers VIP rooms for business lunches or executive meetings, and is also suitable for weddings or special events.
Join us at Accor
As pioneers in the art of responsible hospitality, the Accor Group encompasses more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. While each brand has its own personality, all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be yourself. It’s a supportive place to grow, fulfill yourself, discover other professions, and pursue career opportunities within your hotel, in other hospitality environments, in your country, or anywhere in the world!
Enjoy exclusive benefits tailored to your sector and beyond, along with strong recognition for your daily commitment.
Everything you do with us, regardless of your profession, will offer a deep sense of meaning—creating lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.
Hospitality is a work of heart
Join us and become a Heartist.
Job Description
1. This position is responsible for the daily management of the restaurant, ensuring that the highest standards of food and beverage service are provided to guests.
2. Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
3. Assist the Restaurant Manager in conducting departmental daily briefings to ensure all team members are well-informed.
4. Supervise team members to ensure all tasks are completed on time and according to standards.
5. Build good relationships with guests and regular patrons; remember individual preferences to provide personalized service.
6. Maintain complete knowledge of all food and beverage services, contents, preparation methods, outlets, and hotel services/features.
7. Ensure the cleanliness of the outlet and back-of-house areas to comply with sanitation and hygiene regulations.
8. Be prepared for a split shift working schedule.
Qualifications
* Minimum 5 years in the same position at a Chinese restaurant.
* Proficiency in reading, writing, and speaking English.
* Ability to speak Mandarin and basic understanding of the language is an advantage.
Additional Information
Grand Mercure Bandung Setiabudi is an ideal starting point to explore Bandung. Enjoy breathtaking views from your room, and reach Mount Tangkuban Perahu and tea plantations within a 40-minute drive.
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