University Hospitals Sussex NHS Foundation Trust (279)
Endoscopy Administrator
The closing date is 02 October 2025
We have an exciting opportunity within our dynamic team to recruit a full-time team administrator to support the Endoscopy and Gastroenterology service within St Richard's hospital. We are looking for a flexible, adaptable and proactive candidate, with the ability to work under pressure in a fast-paced environment.
Previous applicants need not apply
Responsibilities
To provide an effective day-to-day clerical support to facilitate the smooth running of the Endoscopy admissions services on a day-to-day basis using both own initiative as well as direction from supervision of senior colleagues. This role covers: data entry to facilitate patient procedure and outpatient appointment booking and management of waiting lists. The administration support sits in two units within Worthing and St Richards Hospitals; therefore the admin staff are expected to work within both units as cross-cover when staffing needs require.
About us
At UHSussex (UHSx), diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance — because to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSx you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSx.
Job responsibilities
To provide a quality Endoscopy Service within the University Sussex Hospitals NHS Trust by ensuring the most effective use of resources and meeting Joint Advisory Group (JAG) accreditation standards. The administration support sits in two units within Worthing and St Richards Hospitals; therefore the admin staff are expected to work within both units as cross cover when staffing needs require.
Qualifications
* GCSE English or NVQ equivalent
* General education
Knowledge and experience
* Previous 12 months clerical experience in a relevant role.
* 12 months experience of working in a call centre/booking office with waiting list management
* Knowledge of medical terminology.
* Previous NHS experience.
Communication and Relationship
* Good interpersonal and negotiation skills
* Communication and telephone skills
Analytical and Judgmental
* Ability to work on own initiative
Planning and Organisational
* The ability to manage waiting lists; exercising skills in prioritising against waiting list targets and requirements.
* The ability to talk to members of staff at all levels
* Good organisational and planning skills.
* Time management skills and ability to organise and prioritise own workload with conflicting priorities
* Ability to show empathy and understanding
* Attention to detail when interacting with patient records; data quality minded
Policy & Service Development
* Ability to deal with difficult conflict situations
* Committed, motivated and flexible approach to work.
* Engagement with continuous improvement to drive change within own work and outward team.
Equality, Diversity and Inclusion
* Evidence of having championed diversity in previous roles (as appropriate to role).
* Evidence of having undertaken own development to improve understanding of equalities issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
£24,937 to £26,598 a year per annum pro rata
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