End of Life Care Telephone Referral Coordinator
End of Life Care Telephone Referral Coordinator
1 week ago Be among the first 25 applicants
ECHO's collective aim in Coastal West Sussex is to make the last stage of a person’s life as good as possible, through working confidently, honestly and consistently to help each individual and the people important to them.
The ECHO Telephone Referral Coordinator acts as a key point of contact for patients, carers, clinicians, colleagues and external stakeholders. ECHO ensures that they receive a compassionate, courteous and supportive response to a range of queries and requests for information.
The ECHO Telephone Referral Coordinator will triage the callers needs and access or signpost to the appropriate Community Services wherever possible or escalate to a Senior Clinical Assessor. Excellent communication skills are essential to ensure a thorough assessment has been made, there must be clear and accurate documentation that reflects the information provided during the referral process.
“Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."
End of Life Care Telephone Referral Coordinator
We have a great opportunity for a Coordinator to join our award -winning End of Life Care Hub, ECHO. This is a unique collaboration with partners across Coastal West Sussex, including our two Local Hospices, the Acute Trust and a specialist Macmillan Team.
We provide a single point of access for end of life care coordination which provides triage, navigation and signposting to appropriate sources of care and support for patients in the last year of their life. This is a non patient-facing role.
The aim of the service is to provide a responsive, dynamic, flexible partnership-based approach for patients registered to the service.
We are looking for a person who may have experience in community care in any setting, has excellent administration and communication skills and wants to make a difference to patients who are in their final stages of life.
You will be part of an expanding team based in Lancing and the role will predominantly be one of telephone triage, liaison and coordination of existing and new patients registered to the ECHO service.
The service covers seven days a week, 24 hours a day, 365 days a year.
If you’re looking for that next challenge and want to make a difference to patients and those close to them in their final stage of life, then we want to hear from you.
* Positive 2021 NHS Staff Survey results
* The Care Quality Commission (CQC) rates our quality of services as good with outstanding features
* Stunning locations in Sussex, surrounded by the South Downs and the coast
* A great working environment in the community, in patients’ homes and our community hospitals
* Excellent training and development opportunities
* Real Living Wage Employer, with great rates of pay
* Flexible working options, including job sharing, annualised hours, career breaks, parental leave and adoption leave
* Supportive team environments
* Cost-effective and convenient workplace nurseries
* Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
* Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
For further details / informal visits contact: Name: Lisa Clayman Job title: ECHO Team Lead Email address: lisa.clayman@nhs.net Telephone number: 07483969239
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Sussex Community NHS Foundation Trust by 2x
Get notified about new Referral Coordinator jobs in Lancing, England, United Kingdom.
Lancing, England, United Kingdom 17 hours ago
Brighton, England, United Kingdom 1 week ago
Worthing, England, United Kingdom 1 week ago
Shoreham-By-Sea, England, United Kingdom 3 days ago
Lewes, England, United Kingdom 5 hours ago
Brighton, England, United Kingdom 1 day ago
Administrator - 12 month FTC (Maternity Cover)
West Sussex, England, United Kingdom 5 days ago
Birdham, England, United Kingdom 5 days ago
Worthing, England, United Kingdom 6 days ago
Hassocks, England, United Kingdom 22 hours ago
Administrator - 12 month FTC (Maternity Cover)
Chichester, England, United Kingdom 6 days ago
Pulborough, England, United Kingdom 3 days ago
West Sussex, England, United Kingdom 1 week ago
Crawley, England, United Kingdom 1 day ago
Fontwell, England, United Kingdom 13 hours ago
Henfield, England, United Kingdom 6 days ago
Horsham, England, United Kingdom 3 weeks ago
Horsham, England, United Kingdom 1 month ago
Brighton, England, United Kingdom 1 week ago
Uckfield, England, United Kingdom 1 week ago
West Sussex, England, United Kingdom 2 weeks ago
Chichester, England, United Kingdom £12.39-£12.39 2 weeks ago
Horsham, England, United Kingdom 1 hour ago
Lewes, England, United Kingdom 1 week ago
Crawley, England, United Kingdom 3 days ago
Turners Hill, England, United Kingdom 3 weeks ago
Sutton, England, United Kingdom 4 weeks ago
Crawley, England, United Kingdom 2 months ago
Lewes, England, United Kingdom 1 week ago
West Sussex, England, United Kingdom 1 week ago
Crawley, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr