Job Summary
We are seeking a dedicated and experienced Lettings Manager to oversee our clients property lettings operations. The ideal candidate will possess strong administrative skills and a passion for delivering exceptional customer service. As the Lettings Manager, you will be responsible for managing the lettings team, ensuring compliance with regulations, and maximising rental income while maintaining high occupancy rates.
Responsibilities
* Lead and manage the lettings team to achieve targets and maintain high standards of service.
* Oversee the marketing of properties to attract potential tenants, utilising various platforms and strategies.
* Conduct viewings and provide detailed information to prospective tenants about properties.
* Handle all aspects of tenant applications, including referencing and lease agreements.
* Ensure compliance with relevant legislation and company policies regarding lettings.
* Maintain accurate records of all transactions and communications with tenants and landlords.
* Develop strong relationships with landlords, providing them with regular updates on their properties.
* Address any tenant queries or issues promptly, ensuring a high level of tenant satisfaction.
* Monitor market trends to provide insights on rental pricing and property management strategies.
Requirements
* Proven administrative experience within a lettings or property management environment is essential.
* Excellent communication skills, both verbal and written, are required to effectively liaise with tenants and landlords.
* Multilingual abilities are advantageous, allowing for better communication with a diverse clientele.
* Strong organisational skills are necessary to manage multiple tasks efficiently while maintaining attention to detail.
* A proactive approach to problem-solving and the ability to work independently as well as part of a team is essential. If you are passionate about property management and have the skills we are looking for, we encourage you to apply for this exciting opportunity as a Lettings Manager