Overview
An exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Wrexham Maelor Hospital. Excellent communication and interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise. The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet deadlines, whilst producing work to the highest standards. The post holder will also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail. Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
Responsibilities
* Works within own knowledge and expertise and BCUHB policies.
* Plan and organise own workload.
* Maintain and ensure all relevant documentation is up to date.
* Liaise with relevant department managers/lead as required.
* Maintain service specific reports to enhance delivery.
* To place orders on Oracle ordering system ensuring delivery meets the required time frame and ensure progress on delayed delivery.
* To provide cross cover for the endoscopy booking clerks and receptionist as required to support the service.
* Visit other clinical/non-clinical areas as required and deliver and collect referrals/information as required.
* To maintain a database of referrals received and take necessary actions to resolve queries.
* To ensure a system is in place to bring all FIT results to the notice of the relevant clinician.
* Assist with the accurate recording of information and maintain databases on referrals received/outcomes and provide regular summary reports.
* To work with the unit manager to support the co-ordination of audits, assessments and JAG submissions.
* Provide administration support to the assessment process.
* Provide administration support to the JAG leads.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Qualifications and Experience
* Up to GCSE standard for Maths and English or equivalent experience
* Required to hold NVQ Level 3 or equivalent experience
Desirable criteria
* ECDL
Experience
* Experience of office and administration procedures
Desirable criteria
* Experience in more than one clinical area
* Experience in managing clinic diaries / appointment schedules
Aptitude and Abilities
* Ability to communicate clearly and precisely both verbally and in writing
* Demonstrate a breadth of experience and ability to apply this to practice
* Demonstrate recent effective contribution to multidisciplinary working
* Good attention to detail
* Able to identify links and potential problems when assessing a situation
* Observant
* Basic computer skills
* Demonstrate a good understanding of audit and its application to uses in practice
Desirable Aptitude and Abilities
* Ability to speak Welsh
* Experience in stock management
* Experience of understanding research / audit
Values
* IT skills to be competent using Microsoft Office (Outlook, Excel, Word)
* Good written and verbal communication
Personal Qualities
* Enthusiastic, motivated and approachable
* Ability to motivate and lead others
* Awareness and willingness to be involved in implementing change
* Able to work in complex situations
Other
* Committed to continuous professional development
* Travel throughout North Wales
* Welsh speaking
* Be prepared to work flexible hours
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Hospitals and Health Care
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