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Learning support team leader

Saltaire
Shipley College
Support team leader
Posted: 5 October
Offer description

Overview

Hours: 37 hours per week (full-time)

Closing Date: Monday 24th September 2025 at 9am

Interview Date: To be confirmed

Start Date: ASAP (subject to satisfactory pre-employment checks)

How to apply: https://www.shipley.ac.uk/discover/work-with-us/shipley-college-jobs-board/

Full job description: https://www.shipley.ac.uk/media/tp3pmh1a/learning-support-team-leader-job-pack.pdf

Working at Shipley College: https://www.shipley.ac.uk/discover/work-with-us/


Responsibilities

* To provide support to meet the needs of learners identified with SEND. This also includes being the first point of contact for parents/carers as well as other professionals such as medical professionals/social workers
* To ensure that support provided promotes independence, meets the needs of the learner and will lead to a successful outcome and progression
* To lead and coordinate a team of LSAs
* To carry out induction, probationary reviews and annual appraisals for LSAs and hold regular meetings with individuals and teams
* To work collaboratively with other LSA team leaders to ensure a consistent approach
* To be the first point of contact for requests for LSA support tutors and students, and respond in a timely manner
* To provide effective communication to ensure all relevant college staff receive relevant and timely information on the support needs and plans of learners with SEND
* To liaise regularly with Course Coordinators and Course Tutors regarding the provision and effectiveness of additional learning support, including attendance at course team meetings
* To play a key role in the process of preparing and submitting applications for Exam Access Arrangements to JCQ standards, working in collaboration with curriculum departments and the Exams team
* To timetable the team of Learning Support Assistants effectively to provide support as needed in a timely manner
* To work collaboratively with the wider college support team including Admissions, Exams, Student Services and HR
* To carry out related administrative and clerical duties at all stages of the learner journey and contribute to the learner’s ILP, ensuring support information is recorded and regularly reviewed
* To refer relevant learners to ALS Registry for Exam Access Arrangements and work closely with the team to ensure learners receive the appropriate support in their exams including completing relevant documentation in a timely manner
* To contribute to the effective implementation of personalised timetables, as required for students with SEND
* To chair and actively contribute to EHCP meetings and liaise with the SEND Administrator in order to meet all statutory deadlines and ensure ALS provided within college supports the learner to meet their individual outcomes
* To provide in class support for identified full time, part time and Apprentice learners. This may include working with small groups on specific interventions such as study skills
* To be friendly, polite and approachable and provide a high quality of customer service to staff, students, parents and other stakeholders
* To effectively manage a busy and varied workload in order to fully meet the needs of the role
* To act as link with schools and other providers to manage students’ transitions between providers
* Working knowledge/understanding of the SEND Code of Practice and the EHCP process


Qualifications

* Level 2 in literacy and numeracy or equivalent - Please note this must be evidenced at interview by way of original certificates and Candidate Statement of Results will not suffice
* Level 3 or above qualification relating to learning support, SEND, teaching or similar
* Excellent organisational and interpersonal skills
* Knowledge of the wide ranging support needs and barriers faced by young people with SEND


Highly Desirable Criteria

* Experience of chairing EHCP meetings and/or meetings with internal and external stakeholders relating to SEND
* Experience of managing/supervising a team
* Experience of supporting at risk and/or vulnerable learners
* Excellent communication skills with colleagues and students and College stakeholders, including the ability to communicate effectively and build rapport with young people with SEND
* Understanding of child and relevant adult protection (Safeguarding Agenda)
* Experience of working in an educational environment
* Experience of providing learning support to young people in an educational environment
* Knowledge and understanding of the role of a Learning Support Assistant
* Ability to cope with managing and protecting sensitive and confidential information
* Ability to work flexibly to manage own workload in a busy environment, using own initiative to ensure all deadlines are met
* Knowledge and experience of Equality, Diversity and Inclusion
* Knowledge and experience of Safeguarding and the PREVENT agenda
* Clean driving licence and access to a car with business use insurance


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Information Technology


Industries

* Education
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