Job description
Burleigh Court Hotel
Position:Full time (guaranteed minimum 30 hours per week) working 5 over 7 days, mixture of early and late shifts
Rate of Pay:£ per hour
Benefits:25 days annual leave plus bank holidays, paid leave day for your birthday, free access to on-site gym facilities at Burleigh Springs, free meal, freecar parking & enrolment into company pension scheme
We currently have an exciting opportunity for a Reception Supervisor to join our busy reception team at Burleigh Court Hotel.
We are looking for a confident individual with excellent customer care and communication skills. You must be able to use your initiative and work well under pressure. You will ideally have experience of working within a busy reception team and a proven ability to work accurately and to tight deadlines.
The Reception Supervisor will ensure reception is managed efficiently, driving and coordinating all daily operational reception standards to ensure consistent customer service excellence, whilst supporting the Front of House Manager in leading the reception team.
About Us:
Based at Loughborough University Campus, our brand portfolio includes:
1. Burleigh Court Hotel and Conference Centre
2. Holywell Park Day Conference Centre
3. The Link Hotel
4. The Elite Athlete Centre and Hotel
5. Loughborough University Nursery
Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £30 million in enquiries.
With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025.
Simply put, we’re trying to make Imago Venues a place where people love to be. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team!