Operations Transformation - Insurance Cost Transformation - Manager
PwC UK Manchester, England, United Kingdom
4 days ago – Be among the first 25 applicants
About The Role
Our insurance practice has grown significantly over the last five years. Within this our Operations Transformation practice has been identified as a critical ‘Go To Market’ proposition for future growth. We are looking for experienced Manager level candidates who have a strong consulting skillset, with experience in transforming operations within the Insurance industry. We have established a vision for our Operations Transformation practice to be a market leader – winning and executing iconic projects. Our focus will be on delivering cost transformation and process excellence; productivity and capacity creation in people, process & technology; intelligent operations (automation, workflow orchestration and advanced analytics), as well as accelerated digital process transformation.
Key Responsibilities
* A primary background in consulting or advisory roles, with experience in insurance or cost transformation
* Experience managing complex client projects and programmes to deliver tangible client benefits
* An understanding of how to identify client needs and shape solutions and propositions for them
* An interest in contributing to our vision to create a skilled, supportive community
* Evidence of developing and maintaining a network of senior client relationships
* End-to-end delivery of client engagements (specifically around cost transformation preferred) from opportunity identification to benefit realisation including:
o Supporting ambitions to grow bigger and faster through identification of new opportunities
o Mobilisation of cost transformation initiatives including scoping, planning and commercials
o Complex programme management, including benefit tracking and change management
o Oversight and delivery of specific cost focused work streams and associated outputs
* Supporting clients with new technology and digital tooling enabled approaches to cost management
* Senior client stakeholder management and cross‑functional communication, instilling cultural shifts required for a cost‑conscious mindset within client organisations
* Lead on project proposals, developing new business opportunities and selling work, with a particular focus on cost transformation or the insurance industry
* Contribute to the development and growth of our practice through supporting recruitment and training, as well as coaching team members
* Development of our cost transformation methodologies, digital assets and thought leadership
Skills And Experience We Are Looking For
* Extensive consulting experience in delivering operational transformation engagements for financial services clients, ideally within the insurance sector or in cost transformation
* Technical experience, including enterprise wide analytics and department or team specific analysis to identify cost transformation opportunities, possibly with the use of industry wide digital tools
* Developed solutions to operational challenges utilising significant knowledge in:
o Strategic cost reduction initiatives and cost analysis of different cost pools
o Business case development to drive cost transformation initiatives and associated commercials
o Cost transformation initiative development and delivery
* Proven excellent communication skills and networking ability to develop sustainable relationships and understand cross‑functional stakeholders to drive cultural change across an organisation
* Strong ability to understand, analyse and interpret financial statements
* Solid and articulate report, proposal and article writing skills to communicate PwC viewpoints and win work
* Commitment to personal and professional development through seeking and acting on feedback and learning opportunities
* A track record of coaching and developing team members with an interest in helping to build a community
* Understanding of operating model transformation and sourcing models, operating model design, process redesign, process excellence, process analytics
* Experience, knowledge and networks within the insurance industry is highly desirable (candidates with broader Financial Services experience would also be actively considered)
What You’ll Receive From Us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
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Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance and Sales
Industries: Accounting
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