Job Summary
We are looking for a friendly and professional receptionist to join our Mechanical team. We are a well-established independent garage and tyre business located in Dartington. We offer a wide range of services to both retail and trade customers, including mechanical repairs, MOT testing, servicing, tyre fitting, and puncture repairs. This is an excellent opportunity to become part of a friendly, professional, and busy team.
Duties
The role is full-time, Monday to Friday, 8:30am – 5:30pm
The successful candidate will be responsible for
* Greeting customers and checking vehicles in
* Take bookings and preparing customer quotations
* Update customers about the status of their vehicle
* Order parts from suppliers in advance of work bookings
* Accurately record and communicate customer work requests to technicians.
* Prepare customer invoices and obtain payment
* Keep the office and reception area clean and tidy
* Communicate job details accurately from technicians handovers to customers
Experience
Previous experience of working within the motor sector is desirable but not essential.
* Previous experience in an office or front facing role is preferred
* Ability to work well under pressure while maintaining professionalism
* Excellent literacy and numeracy skills
* Excellent communication skills, both verbal and written
* Strong organisational skills with the ability to prioritise tasks effectively
* Attention to detail and keeping accurate records
* Good time management skills
What we offer
* A friendly and supportive work environment
* Permanent position after a 3-month probation period
* Competitive pay based on experience
* No weekend work
* 21 days holiday plus bank holidays
* Company pension scheme
* Staff discount
* Free on-site parking
Job Type: Full-time
Pay: From £12.50 per hour
Expected hours: 42.5 per week
Work Location: In person