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Holiday – 20 days holiday, enhanced after 5 years of service.
But there’s more...
* Free meals on duty.
* Uniform offered and dry cleaned.
* Complimentary on-site parking whilst on duty.
* Discounted employee friends & family rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties.
* Introduce a friend scheme.
* Wage stream.
* Employee assistance programme.
* Arora star employee recognition.
* Long service recognition award.
About us...
Sofitel Gatwick is the perfect blend of style and convenience. It features 518 spacious ensuite rooms, various restaurants and bars offering international flavors, gym facilities, and 14 flexible conference and meeting rooms accommodating up to 300 guests. The hotel has an exclusive walkway directly into the airport's North Terminal.
What you will do...
Night Auditors play a crucial role in ensuring excellent service for guests throughout the night, maintaining control of revenue streams, verifying guest accounts, and balancing charges and revenues.
Manage check-in and check-out procedures efficiently.
Provide guests with information about hotel facilities, services, and local area.
Handle guest inquiries and resolve issues promptly and professionally.
Complete administrative and preparatory duties.
About you...
You naturally provide high-quality service.
You possess strong organizational skills and attention to detail.
You are adept at multitasking and staying calm under pressure.
You have excellent communication skills with high standards of written and spoken English.
You maintain a smart and professional appearance.
You value teamwork and support colleagues.
You have an approachable, positive, and proactive manner.
Experience in a similar role within a 4-star hotel is advantageous.
Opera PMS and Micros experience is a plus.
Grow with us...
We are expanding rapidly, offering opportunities for career progression within the Arora group across various properties and brands.
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