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At EGGER, we pride ourselves on delivering outstanding products and services to our customers. Our Commercial Services team plays a key role in supporting this success — working closely with internal and external stakeholders across the UK and Europe to drive growth, streamline processes, and support commercial decision-making.
We’re now looking for a proactive and organised Commercial Services Specialist to join our team in Hexham. If you're looking for a varied role that combines strategic thinking, collaboration, and project involvement — this could be your next career move.
* As Commercial Services Specialist, you’ll act as a facilitator between sales, customer service, and internal departments, ensuring our commercial operations run smoothly and efficiently. You will:
* Provide key support to Sales teams to help develop and secure business opportunities.
* Maintain accurate customer pricing and documentation both internally and externally.
* Collaborate with teams across Europe on commercial topics and support training for the EGGER Decorative Collection.
* Manage customer pricing agreements, ensuring accuracy and identifying opportunities for improvement.
* Contribute to the growth of our decorative product sales, with a focus on added-value materials.
* Suggest and implement improvements to internal processes and ways of working.
* Provide analysis of data to the sales team and senior management in order to monitor and enhance sales performance, as well as for use in customer review meetings.
* Handle a wide range of queries from both internal and external contacts.
* Work on cross-functional projects alongside the Commercial Services Manager.
What We’re Looking For
* A 2:1 degree in Business, Commercial or Marketing is preferred but not essential — relevant experience will be considered.
* Previous experience in a commercial, sales support, or similar role is advantageous.
* Strong IT skills, particularly in Microsoft Office (Word, Excel, Outlook).
* Excellent organisational and communication skills, with a confident and personable manner.
* A proactive, problem-solving approach and the ability to work independently.
* A full UK driving licence.
Why EGGER?
EGGER is a family-owned business with a strong focus on innovation, sustainability, and career development. Joining us means you’ll be part of a collaborative team, working on exciting projects and building relationships across the business — locally and internationally.
We Offer
The opportunity to join the largest, family-owned manufacturing employer in Northumberland; focused on quality, customer service, the environment and sustainability. Competitive employee benefits (including company pension scheme, learning and development opportunities, and a travel/fuel payment). Technologically advanced systems and processes. Comprehensive induction process, progressive training and development.
Other benefits include:
* A competitive salary and pension scheme (with Life Assurance).
* Private Health Cash Plan.
* An annual Christmas bonus and gift.
* Annual lifestyle and wellbeing checks.
* The chance to work for an international business operating across 11 countries.
* Enhanced maternity and paternity leave.
* An environmental and sustainability focused employer.
* Tailored training and career development opportunities.
* The opportunity to take part in a range of employee wellbeing initiatives.
* On-site restaurant.
* Access to free fruit on a weekly basis.
* Free parking in a secure staff car park.
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