Job Title
Billing Coordinator
Location
Stourbridge
Reports To
Commercial Director
Hours of Work
Monday – Thursday 9am – 5pm, Friday 9am – 4pm (flexibility required)
About the role
We are looking for a Billing Coordinator to join our busy Commercial Team to support, organise, and manage the client billing process.
Duties
* Ensuring that client information and details are kept up to date
* Creating and sending invoices and statements to customers
* Checking the data inputted to ensure the accuracy of the final invoice
* Tracking payments and ensuring that payment is received in line with Company policy
* Reporting issues or irregularities to the Commercial Director
* Fixing billing errors by issuing debit and credit notes
* Recovering outstanding debts
* Handling clients' account queries
* Ordering goods as required
Candidate Skill Requirements
* Excellent communication and interpersonal skills
* Organisational skills
* IT literate with good typing skills and confident using a range of Microsoft Office programmes including Outlook, Word and Excel
* Time management skills and the ability to prioritise workloads effectively
* Customer service skills
* Problem-solving skills and the ability to come up with creative solutions to issues
* Able to work with a team, take direction from others and collaborate effectively
Benefits
* 25 days holiday plus bank holidays
* Company Car
* Life Insurance
* 24 hours GP Helpline
* Employee Assistance Program
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