Hawksworth is seeking a Senior Service Manager to lead service management strategies with senior business and IT stakeholders. This hybrid position requires 2 days in the office weekly, either in Guildford, London, or Birmingham.
The ideal candidate will have over 5 years of experience in IT Service Management and expertise in ITSM/ITIL processes. You will play a critical role in translating business strategies into long-term IT service outcomes, managing incidents, changes, and facilitating workshops.
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