RTK Group is a growing, solutions-led IT business specialising in hardware supply, lifecycle services and global technology solutions. We support organisations across multiple sectors with commercially competitive and operationally robust IT services.
As we continue to grow, we are expanding our commercial team to strengthen client engagement and account development.
We are seeking a commercially confident Sales Account Manager with experience in an IT reseller, MSP, distributor or vendor environment.
This is a dual role combining account management and sales operations. You will manage a portfolio of warm and transactional client accounts while overseeing quoting, order coordination and commercial administration.
This role is commercially involved but not heavily target-driven, ideal for someone confident with clients who also understands operational delivery.
Account Management
Manage a portfolio of warm and transactional client accounts
Act as the day-to-day point of contact
Respond to customer queries regarding pricing, delivery timelines and product specifications
Maintain CRM pipeline updates and account records
Identify upsell and cross-sell opportunities
Assist with bid documentation and commercial responses
Support senior sales team in client meetings where required
Monitor margin levels and flag pricing discrepancies
Sales Operations
Prepare accurate IT hardware quotes
Liaise with suppliers for pricing and availability
Ensure correct product specification and compatibility
Manage orders from approval through to delivery
Raise purchase orders and support invoicing processes
Coordinate internal and external stakeholders to ensure smooth fulfilment
Experience Required
Experience within an IT reseller, MSP, distributor or vendor environment
Previous experience in account management, internal sales or sales operations
Strong understanding of IT hardware (laptops, servers, networking, peripherals)
Experience preparing quotes and managing orders end-to-end
Experience using CRM systems
Skills & Attributes
Commercially confident and proactive
Comfortable managing client relationships
Strong organisational and multitasking ability
High attention to detail
Margin-aware and commercially focused
What We Offer
Opportunity to manage and grow warm client accounts
Exposure to commercial sales strategy
Clear progression pathway within a growing IT business
Collaborative and fast-paced team environment